As a Services Specialist you are responsible for Creating plans for long term maintenance (preventive) for installed products for Italy.

　　Your role:

　　Balancing conflicting demands in the area of business obligations

　　Receiving, monitoring, developing and dispatching Service Work Orders including parts and assigning proper Field Service Engineers

　　Communicating and confirming with the customer the maintenance plans based on contracts and maintenance requirements

　　Contacting customers and business partners by phone and emails

　　Our benefits:

　　Annual bonus based on performance achieved 

　　Private medical care with the option to extend it to family members 

　　Benefit System cards 

　　Discount for Philips’ products 

　　Wide variety of trainings & learning opportunities

　　Promotion of a healthy lifestyle in the office

　　Employee Assistance Program

　　Hybrid model of working

　　You're the right fit if:

　　You have at least 6 months experience within the corporate world (ideally customer service)

　　You know Italian and English language on min. C1 level

　　You have an analytical mind

　　Comprehensive PC skills, knowledge of Excel, SAP, Salesforce would be an advantage

　　About Philips

　　We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

　　Learn more about our business.

　　Discover our rich and exciting history.

　　Learn more about our purpose.

　　If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

　　#LI-EU

　　#LI-Hybrid

　　#gbs