Great company. Great people. Great opportunities.

　　As a Service Writer - Customer Equipment Solutions (CES) at United Rentals, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking, warranty recovery and preventive maintenance currency. You are also responsible for scheduling, maintaining equipment files, processing service related invoices, handling customer inquiries and keeping the service department informed with respect to service bulletins and general information.

　　Your strong work ethic, reliability and positive attitude will make you an asset to our branch and entire organization. If you would enjoy the chance to make your mark with the world’s largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals. Excellence in this challenging and rewarding position paves the way for advancement opportunities.

　　Additional duties include the following:

　　Work Order Completions, such as opening and closing work orders with accurate information

　　Technician Time Reporting, ensure all paid hours available for work are recorded accurately and timely

　　Ensure that all tasks eligible for warranty are created and submitted for warranty

　　Monitor warranty reporting to ensure that all claims are properly brought to closure

　　Run Preventive Maintenance reports and schedule work as appropriate to maintain a high level of fleet currency

　　Handle equipment maintenance related issues with a high sense of urgency

　　Keep Management informed of customer concerns

　　Ensure all service-related invoices are properly coded within the correct General Ledger

　　Other duties assigned as needed

　　Job Requirements:

　　High School diploma or equivalent

　　Valid driver's license with acceptable driving record

　　1 – 2 years experience in a shop or service environment

　　Basic computer skills

　　Attention to detail

　　Ability to multi-task in a busy environment

　　High sense of urgency with respect to customer service

　　Superior customer service, teamwork and verbal/written communication skills

　　This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

　　Why join us?

　　We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

　　Paid Parental Leave

　　United Compassion Fund (http://jobs.unitedrentals.com/creative/culture)

　　Employee Discount Program

　　Career Development & Promotional Opportunities

　　Additional Vacation Buy Up Program (US Only)

　　Early Wage Access through Payactiv (US Hourly Only)

　　Paid Sick Leave

　　An inclusive and welcoming culture (http://jobs.unitedrentals.com/creative/diversity)

　　Learn more about our full US benefit offerings (http://unitedrentalsbenefits.com/) here.

　　Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [email protected] for assistance.

　　United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.