Overview

　　Why You Should Join the Service Experts Team?

　　Our team consists of the very best; we believe in doing what is right forour customers and our employees. We provide our employees with the training,support and an opportunity for unlimited professional growth. Join us andbecome an EXPERT!

　　Service Experts Company Perks and Benefits for YOU

　　Top Pay for Top Performers, including incentive and bonus opportunities,depending on the position

　　Up to $130,000 on average First Year Total Compensation" TotalCompensation is Hourly plus Spiffs/Commissions*Depending on Center thiscould be moreGenerous PTO provided

　　19 paid days off within your first year of employment (vacation,personal holidays, & national holidays)24 paid days off after your 2nd year of employment

　　No layoffs during "Slow Season" - due to our extensive customer base,you will never have to worry about not being able to provide for your familyyear-round

　　Ready to get out of your work truck? We have ample advancement andcareer-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical,Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and toolreplacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive companymatching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect youand your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance,and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating,Air Conditioning, & Plumbing!Responsibilities

　　Works under minimal supervision to perform residential and/or lightcommercial service and maintenance callsAnalyzes, diagnoses, and resolves customer problems in a courteous,professional, timely, and accurate mannerDiagnoses and performs services on heating, air conditioning,ventilation, and refrigeration equipment as well as accessories in anaccurate and timely mannerInspects equipment and performs diagnostics on equipment to identifypotential problems to prevent premature and unexpected breakdowns or callbacksCompletes routine maintenance and equipment cleaning as needed or requiredResponsible for delivery and removal of parts and equipment needed tocomplete service workUsing hand-held device records all required information on customer call.Completes all forms and paperwork in a neat, timely, complete, andaccurate manner. Collects payment from customer.Communicates with dispatch, while on duty, to ensure dispatcher has anaccurate status report of activities and availabilityResponsible for delivery of excellent customer service and sustaining highlevels of customer satisfactionPromotes products and services to the customer. Calls Sales and ServiceCoordinator with specifics on replacement product sales leads generated fromcustomer service visit.

　　Ensures company property, vehicles, and tools are being used,maintained, and properly accounted for

　　Represents the company professionally, honestly, and ethically in allbusiness matters and activitiesFollows standard procedures and process, ensures that the company vehicleis properly stocked, returns defective warranty parts to the branch, andorders/replenishes vehicle stock as neededPerforms similar/other duties as needed or assignedRegular, reliable attendanceQualifications

　　High school diploma or GED with additional training and 2 to 5 years'experience in HVAC with technical training certification requiredMust possess all valid licensing or certificat on as required by federal,state, provincial, or local governmental laws or regulations for thegeographical work areaEPA and safety certifications requiredSkilled at servicing heating, air conditioning, and ventilationequipment as well as related accessoriesProficient mechanical aptitude and the ability to operate all necessarytools and equipmentProficient and able to operate all necessary tools and equipment to performvarious service projectsProficient at reading wiring diagrams and troubleshooting problems withelectrical, refrigerant and duct systems on HVAC equipment

　　Proficient and able to properly start up and balance airflow and to properlyalign belts and pulleys on all systems with little to no supervision

　　Proficient and able to install a basic duct fitting