This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11610729 Overview

　　Why You Should Join the Service Experts Team?

　　Our team consists of the very best; we believe in doing what is rightfor our customers and our employees. We provide our employees with thetraining, support and an opportunity for unlimited professional growth.Join us and become an EXPERT!

　　Service Experts Company Perks and Benefits for YOU

　　Top Pay for Top Performers, including incentive and bonusopportunities, depending on the position

　　Generous PTO provided

　　19 paid days off within your first year of employment (vacation,personal holidays, & national holidays)24 paid days off after your 2nd year of employment{=html}<>- No layoffs during \"Slow Season\" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round

　　Ready to get out of your work truck? We have ample advancementand career-growth opportunities available across the U.S.

　　Hold on to your more of your paycheck with Company-sponsoredMedical, Dental, and Vision Insurance programs

　　We provided wellness program options for free employeemedical

　　Company-provided smart phone, tablet, uniform plan, andtool replacement program

　　We\'ll make you better at what you do with our internal TrainingAcademy

　　Best-in-class 401(k) Retirement Savings Plan with attractivecompany matching contributions

　　Company-paid employee Life Insurance with options for YOU andyour Family!

　　Short-term and Long-term disability insurance options thatwill protect you and your family if you are unable to work

　　Supplemental benefit programs such as: Legal advice, petinsurance, and health advocacy programs

　　Come join the BEST and the BIGGEST team in HVAC: Service ExpertsHeating, Air Conditioning, & Plumbing!

　　Responsibilities

　　Key Responsibilities:

　　Works under minimal supervision to perform residential and/or lightcommercial service and maintenance callsAnalyzes, diagnoses, and resolves customer problems in a courteous,professional, timely, and accurate mannerDiagnoses and performs services on heating, air conditioning,ventilation, and refrigeration equipment as well as accessories inan accurate and timely mannerInspects equipment and performs diagnostics on equipment to identifypotential problems to prevent premature and unexpected breakdowns orcallbacksCompletes routine maintenance and equipment cleaning as needed orrequired{=html}<>- Responsible for delivery and removal of parts and equipment needed to complete service work- Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer.- Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability- Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction- Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.

　　{=html}<>- Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for- Represents the company professionally, honestly, and ethically in all business matters and activities- Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed- Performs similar/other duties as needed or assigned- Regular, reliable attendance

　　Qualifications

　　Qualifications:

　　High school diploma or GED with additional training and 2 to 5years\' experience in HVAC with technical training certificationrequiredMust possess all valid licensing or certification as required byfederal, state, provincial, or local governmental laws orregulations for the geographical work areaEPA and safety certifications required

　　Skilled at servicing heating, air conditioning, and ventilationequipment as well as related accessories

　　Proficient mechanical aptitude and the ability to operate all necessarytools and equipment

　　Proficient and able to operate all necessary tools and equipment toperform various service projects

　　Proficient at reading wiring diagrams