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Service Tech
Service Tech-May 2024
Berkeley
May 4, 2025
About Service Tech

  Do you want to change the world? We do, too.

  SunPower is changing the way our world is powered every day with a passionate and driven team in North America and the Philippines. SunPower provides world-class solar solutions to residential customers across the U.S. with a commitment to a superior customer experience. We welcome forward thinkers, freedom chasers and all those demanding better, cleaner energy to join us.

  SunPower needs YOU as a Service Tech! Are you looking for a chance to grow in your career and an opportunity to make a difference in the way the world is powered? Then this is for you!

  The base pay for this position ranges from $25.29/hour (http://26.20/hour) to $37.94/hour (http://43.70/hour) . Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. Depending on the position offered, other forms of compensation may be provided as part of a total compensation package including annual bonus eligibility, short and long-term incentives, and a comprehensive and competitive benefits program that includes health insurance coverage, employee wellness, life and disability insurance, a retirement savings plan, paid holidays, paid time off, and so much more. For more information, please visit our benefits site at https://us.sunpower.com/employees-benefits .

  Essential Duties & Responsibilities:

  Responsible for the completion of all residential service and warranty related work with focus on safety, quality, and customer experience

  Troubleshoot and resolve residential solar warranty and service issues that arise from modules, monitoring, storage and balance of system components

  Investigate, mitigate and repair reported roof leaks

  Complete Field Service Requests and submit documentation

  Participate in regular meetings/provide feedback/contribute to Root Cause Corrective Actions

  Support training and onboarding of new hires

  Assist with installs, inspections, and site surveys

  Support tasks and initiatives as directed by operations leadership

  Ability to work with smart devices, gather information, and upload into system

  Operate and maintain electrical service vehicles and equipment

  Preferred Qualifications:

  Valid state or local Electrical Journeyman’s License preferred, depending on state requirements

  OSHA 30 Certification

  College degree

  NABCEP certification

  Minimum Qualifications:

  High School diploma

  1-3 years of applicable electrical construction and solar experience

  Knowledge of NEC electrical codes, standards, and requirements, especially residential PV installations

  Excellent customer service/communication skills

  Excellent time management/organizational skills

  Experience installing, monitoring, and servicing energy storage systems, and micro-inverters

  Must hold and maintain a valid driver’s license and have a personal vehicle to travel between job sites – no use of motorcycles or scooters during business hours

  Physical Demands and Working Conditions:

  Ability to traverse/maneuver job site and survey/assess all aspects of the construction process for extended periods of time

  Ability to climb a ladder onto a roof, walk across a roof, and install equipment to roof safely

  Work in outdoor conditions: inclement weather, heat and humidity, cold and freezing temperatures, and exposure to poisonous plants, insects, and allergens

  May be exposed to energized electrical equipment/construction chemicals and will be required to take appropriate precautions.

  Employee may handle work equipment and be required to lift, move and install materials up to 50+ pounds

  Noise level is moderate but varies depending on location

  Able to use and learn standard construction equipment/technology with proficiency

  Typical work hours are M-F in 8-hour shifts, potential weekends

  Must hold a valid driver’s license and own a registered insured personal vehicle to travel between job sites – no use of motorcycles or scooters during business hours

  Visual acuity to drive motor vehicles/mobile equipment/read printed and electronic documents

  Hearing capacity to receive, perceive, and react to common driving/construction environment noises

  Visual acuity to distinguish wiring colors

  Hearing capacity to receive, perceive, and react to verbal commands/warnings

  Note: This job description does not contain a comprehensive listing of activities required of the employee for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At SunPower, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

  Equal Employment Opportunity

  The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

  EOE Minorities/All Genders/Protected Veterans/Disabled (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf)

  SunPower Supports EEO

  Accommodation for Applicants to SunPower Corporation

  SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: [email protected]. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

  NOTICE TO ALL APPLICANTS AND EMPLOYEES

  Availability of Affirmative Action Plan for Review

  SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.

  Diversity at SunPower: Equal Opportunity Employer

  SunPower Corporation is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. SunPower's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

  SunPower is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

  Accommodation for Applicants

  SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: [email protected]. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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