Overview and Essential Functions

　　Looking for your next career move in one of the largest growing industries in the country? TelCom Construction is a telecommunications contractor hiring a full-time Broadband Installation Technician.

　　What will you do?

　　Technical:

　　Install, disconnect, reconnect, add, change and troubleshoot low voltage telecommunications lines such as cable TV, fiber optic, internet, telephone and/or alarm equipment in accordance with guidelines.

　　Use small hand tools, power tools, and test equipment. Ensure that service operates within prescribed parameters

　　Attempt to identify and remedy sources of customer-perceived problems

　　Drive company vehicle between home/office, warehouse, and work sites in a safe and courteous manner

　　Clean, maintain, and stock vehicle and equipment in order to be prepared to perform required duties

　　Complete paperwork accurately, and reports and records work order status updates

　　Customer Service:

　　Greet customers in the home while conducting walk thru

　　Review all requested services with the customer in order to ensure understanding and agreement

　　Interact with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns

　　Provide customer education regarding product and service usage

　　Qualifications

　　Minimum 18 years of age

　　High School Diploma or equivalent

　　Must be available to work weekends (as needed)

　　Valid driver's license and a good driving record

　　Ability to lift up to 50 lbs with or without accommodations

　　Ability to carry a 28’ ladder

　　Ability to work in tight spaces such as a crawl space of a house

　　Due to safety reasons, maximum bodyweight restriction must not exceed 350 pounds

　　Good, professional written and verbal communication skills

　　Able to work in a fast-paced, time sensitive environment

　　Travel may be required

　　Benefits and Company Summary

　　Paid lodging and per diem when overnight travel is required

　　Company vehicles for business use

　　Competitive Compensation

　　Comprehensive benefit package including: Medical, Dental, Vision, Accident, Critical Illness, Life and AD&D, Short and Long-term disability insurance, Legal, both traditional and ROTH 401k retirement plans with company match, Company stock purchase program and tuition reimbursement

　　Paid time off

　　8 paid annual Holidays

　　Advancement opportunities, including ongoing training opportunities, for individuals demonstrating an aptitude and drive to expand their skill base as well as the determination and positive attitude to progress their career

　　Company:

　　TelCom Construction is a full service, turnkey telecommunications utility contractor with a growing market presence within the industry. Headquartered in Clearwater, MN and with locations throughout the Upper Midwest, our focus on midwestern values and continuously delivering a quality product with attention to safety, integrity and customer satisfaction has driven our success.

　　TelCom is proud to be an EEO/AA and Veteran-Friendly employer!

　　To apply for this opportunity, please visit our career page at https://careers.telcomconstruction.com/telcom.

　　EEO

　　Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

　　The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

　　Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.