service desk technician.
san antonio , texas
posted 5 days ago
job details
summary
$17 - $19 per hour
contract
high school
category computer and mathematical occupations
reference1039426
job details
job summary:
Randstad is looking for an outgoing candidate that enjoys help endsuers solve basic technical problems. The role is based in San Antonio, TX and will be hybrid with 2 days work from home and 3 days work in office. We offer training, benefits and 401k. If you are intersted in learning more please .
location: San Antonio, Texas
job type: Contract
salary: $17 - 19 per hour
work hours: 7am to 3pm
education: High School
responsibilities:
Required Skills -ServiceNow, Active Directory, Technical support, Customer service, Time management, Typing, Microsoft Office, Microsoft Windows,
Job Duties -
"- Responding to queries via chat, email, or phone
Providing technical assistance for questions and problems
Resolving problems with networks and other computer systems
Diagnosing system errors and other issues
Following up with customers to ensure full resolution of issues
Remotely accessing hardware or software for clients to make changes and fix problems
ServiceNow experience is a plus"
Job Requirements -"- Customer Service
IT troubleshooting skills
ServiceNow experience a plus"
Desired Skills & Experience -
"- Responding to queries via chat, email, or phone
Providing technical assistance for questions and problems
Resolving problems with networks and other computer systems
Diagnosing system errors and other issues
Following up with customers to ensure full resolution of issues
Remotely accessing hardware or software for clients to make changes and fix problems
ServiceNow experience is a plus"
qualifications:
Experience level: Experienced
Minimum 2 years of experience
Education: High School
skills:
Helpdesk
Service DeskEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.