G&W Equipment is hiring an experienced Service Coordinator to support our Greenville, SC branch. This person will be responsible for working with customers over the phone, and coordinating repair work with our field service technicians and parts department. The ideal candidate will be well organized, detail-oriented, and able to adapt in a fast-paced environment.

　　The Service Coordinator position at G&W includes but is not limited to the following items: 

　　Dispatch incoming service calls 

　　Enter service labor hours 

　　Open and close service work orders

　　Quote and schedule delivery of equipment with customers and internal departments   

　　Schedule transportation of equipment between branches

　　Responsible for tracking and billing of rental equipment

　　Responsible for billing of internal and external transportation costs

　　Job Requirements

　　Minimum of 2+ years’ experience working in a dispatching, fast paced, customer service position

　　Material handling industry experience preferred

　　Working knowledge of Microsoft office products

　　Ability to multi-task in a fast-paced environment

　　Self-starter who can work independently or with a team of like associates

　　Excellent communication skills

　　Able to process paperwork associated with service work, rental contracts, and transportation. 

　　Able to effectively manage time

　　Drug screen / criminal background check

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