Description

　　Convergint is looking for a full-time, enthusiastic, results driven andforward-thinking Service Billing Coordinator to join our amazing culture. As aService Billing Coordinator, you are a part of a dynamic team that allowsyou to grow as Convergint grows.For information about how we use your personal information, please see ourColleague & Applicant Privacy Notice, available on convergint.com/careers.Who You AreYou have a passion for providing world-class service to customers,colleagues and communities. You are a person of integrity with a commitment togrowth, accountability and delivering results. You want to join anorganization with a positive culture that embraces inclusion and allowseveryone to be the best version of themselves at work and home. You want togrow with us and deliver results as an exceptional Service Coordinator.Who We AreWith 20-years of proven growth and exceptional performance, our mission isto be our customer's best service provider. We realize the importance ofdiversity in achieving that goal. Our company was built upon a solidfoundation of 10 Values and Beliefs which drive our unmatched culture,making us the #1 global, serviced-based systems integrator in theindustry. We take great pride in protecting the lives and assets of ourcustomers and their communities with the solutions we provide.What you'll do with "Our Training and Your Experience"Convergint's greatest strength is our people! Every colleague isencouraged to participate in our Recruit Awesome People program, helping usgrow Convergint by promoting our colleague-first culture and referring toptalent to the Talent Acquisition Team and hiring managers.Processes completed work order tickets and invoices according to CTCguidelines and customer playbook.Handle incoming customer calls including service dispatching (backup todispatch Service Coordinator), tracking and scheduling of calls, callstatus tracking and call changes, entering new sites, modifying existingsites and handling general enquiries. May provide support and backup forother areas of the business.Attends weekly planning sessions and conducts weekly service paperworkreconciliation.May participate in quality assurance calls/inquiries to customers as needed.May provide Service Quotes to customers with the assistance of the Supervisor.Completes projects and specials assignments by determining priorities,managing time, and making adjustments to plans.Performs other duties and responsibilities as requested or required.

　　What You'll NeedExceptional telephone and personal customer service skills and ability to workunder pressure.Excellent Microsoft Outlook, Excel, and Word skills.Basic financial knowledge and skills-ability to understand basic financialssuch as accounts receivable/payable, purchase orders, work orders, etc.Solid organizational skills and the ability to handle multiple projects taskssimultaneously.Strong flexibility to adapt to changing priorities and direction in a dynamicwork environment.Strong ability to problem solveCompany Benefits and PerksConvergint fosters a supportive, accessible, and inclusive environment inwhich individuals of different backgrounds and identities are able to realizetheir maximum potential within the company. We offer a variety of programs andexceptional benefits to all of our colleagues:Company Holidays and Paid Time OffFun & Laughter Day OffMedical, Dental & Vision PlanLife insurance & Disability PlanWellness Program401K Matching PlanColleague Assistance ProgramTuition reimbursementCompetitive salary and compensation planVehicle reimbursement planCorporate Social Responsibility DayAnd much more...Requirements:Education: College degree, trade school or equivalent experiencePreferred Experience: (but not required):1-3 years call center, dispatch, or administrativeExperience in a banking or construc ion industry environmentConvergint is committed to a culture of Inclusion and Diversity and is anEqual Opportunity Employer.Visit our Convergint to learn more about the company and the excitingopportunities available.Please note that this job posting includes salary information for the assignedtarget market range within the primary geographic region the requisition isposted. If the position is posted in multiple locations or is a remoteposition, the salary range may vary. Individual pay rates will, ofcourse, vary depending on the job, department, and location, as wellas the individual skills, experience, certifications, specificlicenses, and education of the applicant.Qualifications

　　BehaviorsTeam Player - Works well as a member of a groupDetail Oriented - Capable of carrying out a given task with all detailsnecessary to get the task done wellDedicated - Devoted to a task or purpose with loyalty or integrity

　　Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

　　The contractor will not discharge or in any other manner discriminateagainst... For full info follow application link.

　　Convergint Technologies is an Equal Opportunity Employer who is committed to