Shift options and training details 

　　24 Different customer service related openings at our client in Hermitage, TN.

　　Shift 1 = 7am-4pm Mon-Fri

　　Shift 2 = 8am-5pm Mon-Fri

　　Shift 3 = 9am-6pm Mon-Fri

　　*All positions will train for 1.5 to 2 weeks Mon-Fri 8am-5pm.

　　Job Description:

　　The CSR's will make outbound calls related to hail damaged automobiles.

　　They will work in a high volume call center environment making and taking 100 -110 inbound calls from insurance members with damaged automobiles.

　　These calls will last 3-5 mins each.

　　The purpose of the call is to contact an insurance member and help them with their hail claim.

　　These CSR's will schedule an estimate for damage with an adjustor and walk the claimant through the process to get their automobile repaired timely.

　　They will explain the program from estimate, repair scheduling, auto repairs, rental car, etc.

　　Skills:

　　Customer service, Customer support, data entry, Call center, customer service call center, microsoft office, inbound call, automotive industry, automotive parts, auto insurance, automotive service, automotive dealership, outbound calling, outbound call center, service call, service support, insurance claim, insurance policy, email, typing, microsoft, Support

　　Additional Skills & Qualifications:

　　1-3 years of call center/customer service experience

　　The candidate must also be technology savvy - comfortable with dual monitors, multiple web based programs, SMS Chat functions, and working in MS Teams.

　　Education = High School or GED

　　Prior experience in the auto industry would be ideal = service advisor at a dealership or administrative role at an auto dealer

　　Prior call center experience or retail customer service handling volume customers in time sensitive environment is ideal

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.