Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us,

　　that speaks volumes.

　　ABOUT THIS ROLE

　　As a Senior Technical Program Manager, it's up to you to partner and lead the cross-functional program of inter-related projects that support ongoing business and/or technology goals from design to delivery of fully-developed technology related products that are ready for use. Role is to create cohesion to ensure solutions delivered function properly end-to-end. Monitors performance and recommends schedule changes, cost adjustments or resource additions. Investigates facts and develops solutions to problems during the design and planning phases. Provides timely and accurate information and status updates to functional leaders. Require strong project management, analytical, and process optimization skills.

　　ABOUT THE TEAM

　　This is an opportunity to join our Content Infrastructure (CI) team. Our CI team is responsible for serving our Audible's content partners and internal teams that work on behalf of content partners. We manage platforms and build tools/services to aid in the managing of content partners relationship with Audible. Some of our areas of ownership include but not limited to: Catalog Management, Royalty Calculation, Contract/Rights Management, Partner Statements, Content Acquisition, and Content Production.

　　True to Audible's People Principles, we are committed to the success of our people. We define success as not only career advancement but also personal growth and well-being. We actively support our employees through various programs, including mentoring and coaching opportunities, training initiatives, and flexible work arrangements that promote a healthy work-life balance. At Audible, we cherish the diverse backgrounds and perspectives within our team, recognizing that they are essential for fostering robust conversations and finding the right solutions for our customers. We encourage each individual to bring their unique experiences to the table, knowing that diversity fuels our creativity, enriches our collaborative efforts, and leads to better outcomes. By embracing differing viewpoints, we unlock the full potential of our team and create a culture of inclusion and respect.

　　As a Senior Technical Program Manager, you will...

　　- Partner with the manager and other engineering teams to deliver complex/cross-functional projects

　　- Interface and communicate with Software Engineering and QA teams, Product Managers and customer support teams on a daily basis

　　- Play a key, hands-on role in defining the technical architecture of solutions for services

　　- Collaborate to define core business objectives in order to deliver the best product, program or project with the most efficient use of company resources

　　- Consistently and transparently communicate project risks, progress, launches and retrospectives across all stakeholders and teams

　　- Work with cross-functional teams, i.e. technology, business and operations, in order to manage multiple projects that have conflicting needs and priorities from concept to launch, spanning teams and divisions in Audible and Amazon

　　- Manage the visibility and transparency of dates, upcoming milestones and release dates throughout the Sprint development process

　　- Monitor Apps Production Analytics dashboards to ensure roll-outs and ramp-ups are occurring as expected, with no abnormalities, crashes, or install failures

　　- Build relationships with partner groups in Audible and Amazon and leverage those relationships to integrate your team's priorities within Amazon teams and understand how Amazon's projects impact our own work in this highly decentralized organization

　　ABOUT AUDIBLE

　　At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.

　　Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in an Audible workspace (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.

　　We are open to hiring candidates to work out of one of the following locations:

　　Newark, NJ, USA

　　Basic Qualifications

　　- 7+ years of working directly with engineering teams experience

　　- 3+ years of software development experience

　　- 5+ years of technical program management working directly with software engineering teams experience

　　- Experience managing programs across cross functional teams, building processes and coordinating release schedules

　　Preferred Qualifications

　　- Ability to navigate an ambiguous environment

　　- Able to diplomatically disagree and align when dealing with different stakeholders

　　- Results oriented and with a customer focus

　　- Prior experience in building service oriented (SOA) distributed systems

　　- Prior experience in building ERP systems

　　- Prior experience in building web based systems using Java/J2EE, Apache Tomcat

　　- Experience building mobile device software and/or applications

　　- Adept at usage of various tools such as Microsoft Project

　　Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.