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Senior Solutions Specialist – eSource Early Phase
Senior Solutions Specialist – eSource Early Phase-March 2024
Vienna
Mar 29, 2026
About Senior Solutions Specialist – eSource Early Phase

  Job Overview:

  IQVIA has an opening for someone who would like to combine their passion for Clinical Trials and technology.

  The ideal candidate has a good understanding of Early Phase Clinical trials and technology deployment.

  The Solutions Specialist will become an expert in IQVIA’s Clinical eSource Platform (‘ClinSpark’) and support its implementation at customer Early Phase sites.

  Essential Functions

  You will also provide a key role in training users, support and developing product documentation.

  You will collaborate with project managers, engineers, business analysts, documentation specialists, and IT professionals using a service desk and other project tooling to advise and support customers.

  The role requires strong analytical skills, attention to detail, combined with clinical operations awareness, to coach and assist customers with their use of ClinSpark in clinical trials.

  You will advise and support the site by resolving any issues or questions that they may have when designing and testing trials, and during the conduct, and collection of data in their clinical trials.

  You may be required to assist with the specification of new features and functionality.

  The Solutions Specialist will be required to work within global multi-functional internal and external project teams.

  Some travel may be required.

  Qualifications and Experience

  Bachelor's Degree in Life Sciences, Engineering or a health care related discipline

  Three years related experience

  Early Phase trial experience preferred, particular if gained working in a busy CRO or Pharma Phase I unit

  Previous experience integrating and adopting software solutions, particularly eSource or EDC systems

  Data management or computer systems validation experience advantageous

  Excellent customer service skills

  Good ability to prioritize, schedule and organize

  Good interpersonal and communication skills

  Good problem-solving skills

  Good Microsoft Office skills

  IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

  IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

  To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

  EEO Minorities/Females/Protected Veterans/Disabled

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