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Senior Program Manager, HL
Senior Program Manager, HL-March 2024
Tokyo
Mar 28, 2026
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Senior Program Manager, HL

  Description

  We are seeking an experienced Senior Program Manager to drive profitability improvement strategy initiatives and improve the customer shopping experience. The primary responsibility of this role is to proactively accelerate business growth by planning, prioritizing, and driving profitability improvement strategies and initiatives to improve the customer multi-item purchase experience on the Amazon site.

  The Senior Program Manager will be responsible for strategic project execution, information deployment/knowledge sharing within the business headquarters, and collaboration with relevant departments across Japan as well as global teams. You will also need the ability to prioritize and make decisions based on quantitative analysis, a process-driven approach, and implement decisions quickly in a rapidly growing market environment. This role’s reach is very wide and can have a huge impact on the business as the strategic initiatives can span around the world!

  In an ever-evolving market, we are looking for individuals who are motivated to achieve great results by adding their experience to Amazon's diverse and fast-growing business teams (Hardline Business Unit, the US team, and Program owners in other countries).

  Key job responsibilities

  Key responsibilities include:

  • Lead the business by developing and driving initiatives to achieve both medium- and long-term (strategic) and short-term (tactical) business goals.

  • Work with the U.S. Program Team to identify, prioritize, and promote projects/initiatives that impact the Hardline Business Unit.

  • Perform hands-on data analysis and propose recommendations for issues.

  • Realize program progress management, promotion, and further expansion through a system.

  • Design, build, and deploy scalable solutions.

  • Prioritize new Programs/Features based on trade-off analysis of deployment speed, effectiveness, and functionality.

  About the team

  At Amazon, we believe that valuing quality private time, such as spending time with family and immersing yourself in hobbies, is extremely important in order to remain innovative.

  The Amazon Hardlines Business Division has created an environment where employees can freely choose work schedules to suit various life stage events.

  • Flextime system:

  At Amazon, we promote flexible work styles that suit each employee's workload and lifestyle. One of these is the full flex system. Our employees are professionals and we entrust them to use their time efficiently to achieve a work-life balance that benefits them.

  • Remote Work:

  Amazon allows remote work within a certain range, with the aim of promoting a balanced work style by balancing work with private life.

  • Childcare leave, reduced working hours system, family bonus:

  In addition to taking maternity/paternity leave, you can also choose a flexible work schedule that includes shortened working hours for childcare responsibilities.

  In addition, Amazon has introduced the "Family Bonus'" & "Settlement Work Program" as childcare support programs to help employees return to work more smoothly after taking childcare leave. By introducing this program, we encourage both women and men to participate in this program to ensure we maintain an environment where they can work with peace of mind.

  ▼Please also watch this video to learn more about how to work at Amazon and the Life & Leisure

  Business Headquarters▼

  https://blog.aboutamazon.jp/work

  https://blog.aboutamazon.jp/empowerment_as93_akemiwatanabe

  https://blog.aboutamazon.jp/diversity_women_in_business_2019

  Amazon complies with equal employment opportunity laws. We provide equal employment opportunities without discrimination based on race, national origin, gender, sexual orientation, disability, age, or other attributes. If you have a disability, please see below.

  https://www.amazon.jobs/en/disability/jp//

  We are open to hiring candidates to work out of one of the following locations:

  Tokyo, 13, JPN

  Basic Qualifications

  5+ years of program or project management experience

  Fluent Japanese and Business English required.

  Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  Experience using data and metrics to determine and drive improvements

  Preferred Qualifications

  Pricing strategy, analysis, and management experience.

  Knowledge of SQL or desire to learn.

  MBA (nice to have)

  Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

  https://www.amazon.jobs/en/landing_pages/passivesmoking

  就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

  https://www.amazon.jobs/jp/landing_pages/passivesmoking

  The salary information can be provided individually prior to the 1st interview

  賃金に関する条件は、1次面接の前に個別にご案内することができます

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