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Senior Program Manager, Building Operations & Maintenance
Senior Program Manager, Building Operations & Maintenance-February 2024
Alexandria
Feb 10, 2026
About Senior Program Manager, Building Operations & Maintenance

  The Building People is looking for a Senior Program Manager, Building Operations & Maintenance who will be assigned to provide functional guidance and direction in Facilities Operations & Management. Provides technical guidance and administrative direction to multiple sites and buildings. The successful candidate must have strong organizational and teamwork skills, proven problem-solving abilities, and the desire to innovate designs as well as the work processes. Will also be responsible for the review of project plans and specifications for constructability, conformance to regulatory agency requirements and productivity improvement. Provides consultation and guidance to large and complex project work areas as required. Performs duties with a high degree of latitude, exercising independent judgment and reason.

  Roles & Responsibilities

  Oversee the O&M support provided to all Business Line (BL) contracts and continuous operation of all building systems, inclusive of critical infrastructure

  Provides functional guidance and technical direction

  Manage and ensure industry compliance requirements for all aspects of MEP, FLS, VTE and OSHA through direct engagement with Program and Project Managers

  Supervisory and management support to Program/Project Managers, engineers and maintenance staff

  Create and routinely update a documented plan that includes preventive, predictive and reactive maintenance procedures

  Develop and implement SOP’s, MOP’s and other processes as appropriate across all BL contracts

  Participate regularly in client-facing and contract team communications virtually and in-person

  25% travel will be required

  Lead, create and manage O&M budget and participate in overall operating budget process at both corporate and contract levels

  Oversight of both management and performance evaluation for contractors/vendors; monitor and document performance in partnership with QC team

  Ensure timely and effective response to emergencies and service calls across the BL

  Coordinate directly with corporate Safety and Occupational Health Manager regularly

  Lead and organize ongoing technical, safety, and operational process training programs and procedures

  Participate in business development growth opportunities to include solicitation review, RFP support, proposal input, site walks and pricing submissions

  Review essential contractual documents such as Scope of Work, Request for Proposal (RFP) and Information Report

  Required Qualifications

  Minimum 10 years of progressive related experience in Infrastructure Operations and Management

  Vocational or technical training in related MEP field

  Professional licensing in aligned trade areas

  Substantial experience in the maintenance and operation of a highly technical facility such as hospital, research facility, data center or similar

  Significant experience in managing multiple projects and tasks simultaneously

  Supervisory experience, demonstrated experience planning, scheduling, and supervising complex maintenance projects

  A well-rounded background in all the building trades

  Demonstrated knowledge of Direct Digital Control (DDC) systems

  Skill in problem solving and critical thinking associated with HVAC, Electricity, Plumbing and other building maintenance

  Demonstrated skill in leadership

  Demonstrated oral and written communication skills

  Must have excellent interpersonal skills and ability to engage with a diverse group of people and effectively share knowledge

  Demonstrated computer skills including Microsoft word, Excel, software for building equipment and control systems, familiarity with programmable logic controllers, basic computer hardware troubleshooting skills

  Ability to coordinate a large building and/or grounds program

  Ability to effectively read and interpret blueprints, construction plans and written specifications

  Ability to estimate building costs and project timelines

  Broad knowledge of all phases of engineering, field activities, production techniques, building materials, and construction methods for development of various work areas

  Understands technical issues and cost related to selection of design features and unique requirements

  Broad knowledge of building industry, government compliance & regulatory standards and environmental compliance laws and requirements

  Has experience with engineering work planning, scheduling and cost estimating

  Experienced with managing knowledge of sustainability and its integration into the design and the construction of various buildings

  Ability to solve problems by thinking laterally and be able to understand the needs and requirements of the client and various entities – to provide planning / design / feasibility solutions in a multi -disciplinary / multi - sectional context

  Must be self-driven and able to plan and execute work without direct supervision from senior management and/or peers

  Must be flexible and adapt to working in a demanding environment, including the need to travel and work remotely if / when required

  Additional Preferred Experience

  Federal contracting experience in managing O&M contracts

  CFM or PMP certification

  Professional Journeyman/Master License in the MEP trades

  NICET or NATE certified

  BAS/BMS operations and management

  Fire Life Safety, Fire Alarm and Fire Suppression management

  Vertical Transportation Equipment (VTE) management

  CFC Universal or equivalent

  Backflow Prevention certified

  Gas Installations

  Water Treatment for all systems (potable and non-potable)

  Groundwater/Rainwater Reclamation systems

  Roof Anchorage systems and compliance

  Emergency Power (Generators and UPS systems)

  Instructor level experience in any of the MEP trades

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