Job Summary:
JOB DESCRIPTION: Sr. Product Manager - Core Data Services
LOCATION: United Kingdom (Remote)
DIVISION: Live Nation Corporate
CONTRACT TERMS: 40 hours per week
THE COMPANY
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com
THE ROLE
Live Nation Core Data Services is looking for a world class Senior Product Manager to create primarily internal data products for marketing and operations teams. A major part of this role is to help engineering teams ingest multiple data sources from operations all over the world and provide a single global data platform on which our data products will be built. We need someone who can work with internal customer groups and ideate, define, build, and launch data products that drive major outcomes across multiple business functions and markets worldwide. This role is for the EU-based product owner of the global data ingestion work, and beyond ingestion will own those data products we build for multiple customers, focusing primarily on EU internal stakeholders. While most of the internal customers are EU-based, most of the broader Core Data Services teams are in the US or Asia. We need someone comfortable working globally across time zones.
This is a critical role on an entrepreneurial team with the resources, exposure, and customer base of the world’s leading live entertainment company. The person we're looking for will combine passionate product leadership with discipline and a keen attention to detail. We need a committed leader who builds trust throughout the business. We need research and iterative validation driving technical solutions as well as informing build/buy/partner decisions. We need someone who manages a roadmap and backlog, often feeding multiple engineering teams, and who clearly defines success criteria and post-launch measurement requirements—all of which is found in their documentation. This is a key role on a high-performing team, and it will be highly visible across both North American and European orgs.
CORE RESPONSIBILITIES
In partnership with stakeholders and product team, build out a product roadmap for functional area(s) of LN Digital.
Own end-to-end feature delivery for roadmap items, small enhancements and bug fixes, including functional requirements and any required documentation (flow diagrams, prototypes, contract mapping, etc), creating and prioritizing user stories and documenting deployment and post-deployment activities.
Create, update, monitor and clarify detailed user stories in JIRA.
Communicate desired scope and features to designers and work with them on designs.
Monitor performance and measure impact (adoption, production issues, etc.) of product enhancements / releases to, if needed, drive clarity on product iteration.
Work with external third-party vendors to assess new partnership opportunities and/or evaluate existing solutions.
Broad data ingestion from multiple countries and platforms and from multiple sources.
Make data useful—perceive customer needs and opportunities, and set the vision for data products that significantly impact the wider business.
Create and track measurements to enable successful design, build, launch, and when needed, wind-down of multiple products.
DESIRED EXPERIENCE
5+ years of as a product manager, with ideally with business customer applications
Strong data background; previous BI experience, Analysis, and/or Data Engineering a plus
Strong technical savvy; ability to work and communicate effectively with data engineers
Experience connecting directly to data sources and writing your own SQL queries; any Python, Spark, or Databricks experience a huge plus
Expertise documenting requirements that translate business needs into technical requirements
Strong written and oral communication skills to effectively interact and facilitate discussions with cross-functional teams across the business
Comfortable juggling multiple concurrent projects and setting priorities
Experience with JIRA / agile user story and acceptance criteria writing
Willingness to work with cross-functional teams across time-zones and odd hours as necessary.
Excellent analytical skills required, experience with user behavior data will be a leg up
Track record of success launching data products or business applications
Passion for live music and events is a plus
Versatility to work across disciplines and unlock whatever capabilities are needed to make products successful; no job too big or too small mentality
Optimism with drive, drive, drive
EQUAL OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife.
As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
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About Us
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.