OverviewThe Senior Product Manager delivers value to our customers through improvements to our software product offerings. You understand the problem domain, but you are not necessarily a subject matter expert. You can evaluate current product usage through analytics, interviews and research which lead you to uncover opportunities for improvement. You are highly capable at giving direction to constrained engineering resources on product improvements that create the most value-defending your features while optimizing complex trade-offs in the process.

　　You sit at the intersection of the business domain, UX design, and technology. You feel at home empathizing with customers' business challenges, sharing thoughtful insights with product designers, writing detailed specifications for developers, passionately sharing your ideas to executives, politely saying "no", making tough decisions without all the information you'd like, and pouring through data to extract the key insight - all in the same day. You thrive on creating order from chaos and are a passionate advocate for creating systems and processes to avoid having to do the same thing twice.

　　ResponsibilitiesTranslate user experiences, usability feedback, unmet needs, and satisfaction levels into user stories with prioritized requirementsDrive development of new features and enhancements through definition, planning, design, build, and launch phases of product developmentWork closely with product marketing to ensure go-to-market materials are product drivenGlean critical feedback from users during the product discovery process to refine designs and reduce risksEnsure release milestones are hitClearly communicate customer stories, pain points, and product benefits to our users and internal stakeholdersCollect and analyze quantitative and qualitative data to inform decision-making, drive adoption and assess impact of decisions (build-measure-learn)Promote Certara products in presentations, webinars, workshops, events, and conferencesAuthor best practice guides and help articles; create in-app help and instructional tips for user onboardingCurate product knowledge to efficiently distribute key knowledge to various stakeholder communities and customersBuild sales enablement artifacts and enlighten our sales team on the value-proposition message

　　QualificationsBS/BA in Information/Computer Science or technology-related field10+ years in product management or equivalent roleExcellent communicator (excellent writer/speaker with appropriate level of detail)Ability to influence all levels of the organization without leverage or managerial authorityA systems-thinker and an ability to anticipate and communicate downstream implications of today's decisionsHigh tolerance for ambiguity, low tolerance for mess; able to create order out of chaos, attend to details, and push quality higher - work on the right stuff at the right timeRelentlessly resourceful and discerning in solving problems independently vs. seeking help from others; brave yet humble in working across multi-disciplinary teams where each person is more of an expert than you in their chosen fieldEager to constantly learn and improve, flexible in adapting to change, comfortable in growing through successes and setbacksFastidious for facts, insistent on evidence- and data-driven choices, able to separate signal from noiseAble to effortlessly tune communication style and approach for maximum results with varied audiences such as Engineering, Sales, Product Managers, Executives, and CustomersAble to learn enterprise software tools and share tips and tricksProduct lifecycle management software (e.g. JIRA, Aha!, Rally)Data Analysis and Analytics (e.g. Excel, SQL, Tableau, AWS QuickSight)Customer Usage Analytics (e.g. MixPanel, Amplitude, Pendo, Google Analytics)Statistical programming/tools (e.g. SigmaPlot, R, SAS)Preferred Qualifications Experience designing products and collaborating with highly educated, technical users (e.g. scientists, mathematicians, or programmers)Education or qualifications relating to business, programming, data science, health sciences, medical writing, customer support, project management, or corporate communicationsExperience working for a software-as-a-service (SaaS) vendor, clinical laboratory, pharmaceutical company, or Contract Research Organization (CRO), specifically in functions supporting External Data, Clinical Data Management, Biostatistics, Pharmacometrics, or CDISC data submissionsCertara is an Equal Opportunity Employer. Certara does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.