Oversees the network team, which provides network services, and ensures long-term strategies meet current and future network requirements. Manages the evaluation and selection of network technologies.

　　In this role you will:

　　Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.

　　Oversees the network team, which provides network services, including designing, installing, configuring, and integrating new network technologies. Ensures network installations meet standards and align with the divisional strategy.

　　Manages the resolution of the most complex issues elevated from Support Center and Technical Services groups. Ensures problem identification, escalation, and resolution occurs in an expedient manner on all platforms.

　　Oversees the implementation and maintenance of policies and procedures, system monitoring and automation, and troubleshooting activities. Identifies opportunities for continuous improvement. Ensures the maintenance of the telecom network documentation repository.

　　Participates in the development of short and long term department goals. Implements operational plans to achieve department objectives. Ensures service level commitments are clearly understood to meet business needs.

　　Manages the testing, evaluation, and selection of vendor products and manages relationships with vendors.

　　Ensures compliance with Information Technology and Information Security policies and procedures within the team, an ensures deliverables meet Information Security Requirements.

　　Participates in special projects and performs other duties as assigned.

　　Qualifications

　　Minimum of ten years related work experience. Network experience preferred.

　　Undergraduate degree in a related field or the equivalent combination of training and experience. Graduate degree preferred.

　　Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Engineer (CCIE), or Cisco Certified Design Professional (CCDP) preferred.

　　Special Factors

　　Sponsorship

　　Vanguard is not offering visa sponsorship for this position.

　　About Vanguard

　　We are Vanguard. Together, we’re changing the way the world invests.

　　For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

　　We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

　　Inclusion Statement

　　Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

　　We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

　　When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

　　Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

　　How We Work

　　Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

　　Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.

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