Senior Manager, Service Center 1

　　Requisition Id: 369038

　　Business Unit: LTL

　　Location:

　　Santa Fe Springs, CA, US, 90670

　　Solutions driven success.

　　XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

　　As the Senior Manager, Service Center 1, you’ll be recruiting, selecting, training and supervising employees, while maximizing employee engagement and maintaining clear communication on every level. We believe that a positive work environment creates happy employees, encouraging them to be more dedicated, empowered, and productive. If you’re looking for a growth opportunity, join us at XPO.

　　Pay, benefits and more.

　　We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.

　　What you’ll do on a typical day:

　　Supervise all employees reporting to the Service Center, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action and monitoring the coaching, training, and development of your staff

　　Plan the daily manpower needs to ensure freight is delivered and picked up in a timely manner

　　Provide clear and frequent information to all employees about Service Center productivity and company policies and procedures

　　Research, monitor, and implement all opportunities to cut costs and improve efficiencies; maintain clean and safe working conditions of the facility and equipment

　　Comply with all applicable laws/regulations, as well as all company policies/procedures

　　Route proper documentation and oversee procedure control for hazardous material shipments

　　Identify opportunities for improvement and execute action plans to increase efficiencies

　　What you need to succeed at XPO:

　　At a minimum, you’ll need:

　　5 years of supervisory experience

　　Thorough knowledge of and experience with the Less-than-Truckload (LTL) industry, transportation rules and regulations, OSHA standards, hazardous materials regulations, NMFC and Tariff rules, and company policies and procedures

　　Experience with Microsoft Office

　　A valid driver’s license

　　Availability to work a variety of shifts, including days, evenings, nights, and weekends; travel as needed

　　It’d be great if you also have:

　　Bachelor’s degree, 4 years of related work experience or equivalent military experience

　　Experience with process improvement and the use of Lean and/or Six Sigma

　　Forklift experience

　　Demonstrated ability to multitask and prioritize work with excellent organizational skills

　　Experience in an LTL environment

　　Solid analytical skills

　　Exceptional leadership, communication, presentation, and administrative skills

　　This job requires the ability to:

　　Lift up to 50 lbs. frequently and greater than 75 lbs. occasionally

　　Reach (including above your head), bend, climb, push, pull, twist, squat and kneel

　　Walk and stand for extended periods of time on a loading dock that is not climate-controlled and may be slippery

　　Work outdoors in inclement weather

　　Be part of something big.

　　Annual Salary Range: $132,621 to $165,777. Actual compensation may vary due to factors such as experience and skill set.

　　In addition to base salary, employees may be eligible for a sign-on bonus, annual and long-term incentive awards, and an equity buyout award. This is an incentive-based position, which may include bonuses, incentive or commission plans.

　　We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

　　All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

　　The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

　　Review XPO's candidate privacy statement here. (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en_US)