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Senior Manager, Policy, Controls and Assurance - 12 Month FTC
Senior Manager, Policy, Controls and Assurance - 12 Month FTC-March 2024
London
Mar 31, 2026
About Senior Manager, Policy, Controls and Assurance - 12 Month FTC

  Senior Manager, Policy, Controls and Assurance - 12 Month FTC

  Job Req ID: 28595

  Posting Date: 17 Jan 2024

  Function: Risk, Compliance and Assurance

  Location:

  1 Braham Street, London, United Kingdom

  Salary: Attractive salary and benefits

  Recruiter: Hannah Frankland

  Hiring Manager: Daniel Maclennan

  Why this job matters

  The Senior Manager, Policy, Controls and Assurance is responsible for the governance, development and maintenance of the related frameworks to provide simple and clear rules and expectations on how we operate and meet our objectives, and a consistent structure with which our assurance activities can be targeted, and conformance levels monitored.

  The role will ensure that senior management and the Board are provided with clear line of sight on the effectiveness of the control environment and are able to use the output to prioritise and course correct where required.

  What you’ll be doing

  Operates as an SME in risk, supporting the implementation and continuous improvement of the Group's risk framework.

  Supports owners of risk and their teams in setting the company appetite for risk and designing supporting metrics, rules and assurance approaches to take on the right amount of risk.

  Works with the key stakeholders to support the implementation and successful running of the framework throughout the company, ensuring risks are brought together for review, discussion, prioritisation, ownership, action and reporting in a consistent and value-adding manner.

  Facilitates data-driven conversations around risk management at Unit leadership teams, leading to smarter decisions and better operational integrity.

  Active part of the risk management community in BT, helping them to engage with the framework, sharing best practice and being advocates of our risk culture;

  Supports the production of reports to senior management on the business' view of the current risks, and the status of the management of risks in the Group Risk Categories (GRCs), for discussion, confirmation and consideration of any further actions required.

  Actively promote and monitor BT's overall risk mindset, and the support the development of risk management-related training and communications.

  Facilitate 'dot joining' across the company by engaging with subject matter experts on emerging risks and risk themes, identifying areas where cross company responses and strategies are required.

  The skills you’ll need

  4+ years of experience in control and assurance management in organisations commensurate with the scale and complexity of BT.

  Experience providing clear output to business leaders and oversight committees on the effectiveness of the control environment.

  Understanding of external requirements in relation to risk, controls and assurance, in particular the UK Corporate Governance Code.

  Stakeholder management and influencing skills with the ability to communicate effectively with the highest levels of management and decision-making within the organization.

  Experienced in design and implementation of control and assurance frameworks and tools including the Three Lines of Defence model.

  Ability to communicate effectively internally across large organisations with others involved in risk, control and assurance. Ability to communicate effectively externally to bring in outside thinking.

  Strong commercial awareness with an understanding of the value drivers of the business.

  What’s in it for you? What are the benefits?

  We work across the group with a wide range of stakeholders including many of the senior leadership teams in the business. We are committed to providing all colleagues with the right opportunities to develop their career. There will be an opportunity to learn from a diverse team, with wide ranging experience. The opportunity to make a difference is huge! You’ll get a broad understanding of all parts of BT and the experience will be valuable in any future roles.

  Other benefits include:

  25 days annual leave (plus bank holidays)

  Up to 15% on target bonus

  Cash / Car allowance

  Pension scheme

  Private Medical cover

  Share save scheme

  50% off BT and EE mobile pay monthly or SIM only plans

  Exclusive colleague discounts on our latest and greatest BT broadband packages, including BT Sport and the NOW Entertainment membership, NOW Sport, Cinema and Kids.

  Our leadership standards

  Looking in:

  Leading inclusively and Safely

  I inspire and build trust through self-awareness, honesty and integrity.

  Owning outcomes

  I take the right decisions that benefit the broader organisation.

  Looking out:

  Delivering for the customer

  I execute brilliantly on clear priorities that add value to our customers and the wider business.

  Commercially savvy

  I demonstrate strong commercial focus, bringing an external perspective to decision-making.

  Looking to the future:

  Growth mindset

  I experiment and identify opportunities for growth for both myself and the organisation.

  Building for the future

  I build diverse future-ready teams where all individuals can be at their best.

  About us

  BT is part of BT Group, along with EE, Openreach, and Plusnet.

  Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

  We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

  We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

  This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

  A FEW POINTS TO NOTE:

  Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

  DON'T MEET EVERY SINGLE REQUIREMENT?

  Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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