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Senior Manager, E-Commerce - Greater China & Mongolia
Senior Manager, E-Commerce - Greater China & Mongolia-March 2024
Shanghai
Mar 30, 2026
About Senior Manager, E-Commerce - Greater China & Mongolia

  With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

  If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

  This position is responsible for growing company’s business on Fliggy&Alibaba eco-system. As the Fliggy store P&L owner, he/she is in charge ofplatform strategy, business planning, store management, marketing campaigns, media management, performance optimization on Fliggy and other platforms within Alibaba eco-system.

  What will I be doing?

  The ideal candidate has strong understanding of China Digital and e-commerce ecosystem. He/she should be highly motivated, dependable, and have a desire to take ownership of their duties to help the company grow and succeed.

  The responsibilities include:

  · Manage and strengthen the relationship with Fliggy and other partners within Alibaba.· Develop business growth strategy on Fliggy & Alibaba platforms to achieve the business goals based on market trends and corporate business strategy.· Develop and carry out plans to drive Fliggy store online sales & member engagement.o Manage the Fliggy store, products, promotions, media, partnership and other daily operations to achieve the targets.o Work closely with the internal teams and agencies to continually enhance the user experience and increase conversion & revenue on those platforms.o Collaborate with Revenue, Sales, Destination Marketing and Marketing & eCommerce Consultation teams to develop strategies for regional tactical promotions.o Plan and implement the marketing campaigns on Fliggy, Tmall, Alipay or other platforms and leverage the internal and external media resource to drive the marketing and business goals.o Define, analyze, track results and interpret success levels against a defined set of key ecommerce performance metrics.· Manage the Fliggy international store and related stakeholders, including Hilton global & APAC teams, Fliggy and TP teams.· Provide monthly and quarterly performance reports, projections, and reviews on all key performance metrics.· Introduce industry best practices, standards and innovation. Identifies and capitalizes on opportunities.What are we looking for?

  A Senior Manager, E-Commerce - Greater China & Mongolia serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  Required Qualifications

  5 years of Digital Marketing and/or eCommerce experienceUnderstanding of digital marketing channelsStrong problem-solving skills, including ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problemsEffective communication, collaboration, and team-building skills.Proficiency with MSOffice SuitePreferred Qualifications

  8 years of Digital Marketing and/or eCommerce experienceExperience working in the Hospitality and/or travel industryMarketing or working experience with BAT or relevant internet companiesWhat will it be like to work for Hilton?

  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

  Job: Online Marketing

  Title: Senior Manager, E-Commerce - Greater China & Mongolia

  Location: null

  Requisition ID: APA0148P

  EOE/AA/Disabled/Veterans

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