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Senior Manager Content Strategy
Senior Manager Content Strategy-March 2024
Madison
Mar 28, 2026
About Senior Manager Content Strategy

  JOB REQUIREMENTS: Help us change lives At Exact Sciences, we\'rehelpingchange how the world prevents, detects and guides treatment forcancer. We give patients and clinicians the clarity needed to makeconfident decisions when they matter most. Join our team to find apurpose-driven career, an inclusive culture, and robust benefits tosupport your life while you\'re working to help others. PositionOverview Exact Science\'s Customer Experience (CX) team is responsiblefor defining, driving, and delivering innovative, immersive, memorablecustomer-centric journeys for all our customers, across all channels(digital and physical). These journeys are grouped by Customer Types(e.g., Patient, Provider) and further categorized into a set ofExperiences (e.g., Understand Risks & Complete Screening, ConfirmDiagnosis). Each Experience has a set of specific, measurable Objectivesand Key Results (OKRs) that the overall team is accountable to fulfill.The Senior Manager, Content Strategy is responsible for helping tobuild, lead, and contribute to a team of CX content strategists tocreate and drive an end-to-end content strategy and execution for arange of experiences. You are skilled and highly proficient in drivinguser-centered strategy and insight-driven design that enjoys organizingand optimizing content so that it\'s easy to find, use, and share. Youcan synthesize and translate abstract and complex concepts and contentinto simple, organized solutions, and frameworks. You are masterful atunderstanding and owning the interplay of content strategy, contentdesign, and content management solutions, and thrive at the intersectionof user needs, business opportunities, data, technology, and creativity.You enjoy driving a vision and bringing it to life, while still gettingyour mind and hands in the details. You strive to balance quantitativeand qualitative feedback while maintaining empathy and keeping the userat the center of everything you create. In partnership with Marketing,you will play a key role in supporting the connection of go-to-marketstrategies with content production to better articulate how content canbetter serve a business and brand marketing campaigns. You willcollaborate with the Research & Strategy, Content Creation, Design,Marketing, and Business teams to develop engaging content experiences.You will learn about current content trends and target audiences,participating in meetings with management and team members to... Forfull info follow application link. We are an equal employmentopportunity employer. All qualified applicants will receiveconsideration for employment without regard to age, color, creed,disability, gender identity, national origin, protected veteran status,race, religion, sex, sexual orientation, and any other status protectedby applicable local, state or federal law. Applicable portions of theCompany\'s affirmative action program are available to any applicant oremployee for inspection upon request. ***** APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/47A36550A885404F

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