Senior IT Support Specialist *
Lorton, VA (http://maps.google.com/maps?q=Lorton+VA)
Description
Are you looking to take the next steps in your career as a Senior IT Support Specialist ? Let's chat and see if we are a good match!
Opportunity:
Virtual Service Operations is searching for a Senior IT Support Specialist to join our dynamic team in Lorton, Virginia.
Responsibilities:
Participate in orchestrating and executing on strategic digital transformation plans
Participate in strategic planning session with ISD technical project leads) and customer staff
Participate in delivering technical presentations to customer staff • Serve as technical lead in architecting and implementing new and emerging technologies and the associated architectural considerations
Analyses technical requirements and develop effective technical solutions
Work closely with the team to do the integrated solutioning of the complex products
Responsible for overall administration of Core Platform Edge
Support specific sites as assigned
Support all sites remotely when able (pending NOC/SOC/CTOC and BWAN)
Responsible for Platform Operations
Provision customer subscriptions
Provision marketplace items
Manage Admin Portal and system health
Ensure updates and patches to the ASH are conducted
Provision enclaves and enclave subscriptions
Airgap updates as required
Troubleshoot systems as needed, and route trouble tickets & support requests as required to Service Desk
Qualifications:
Subject Matter Expert in Innovative or emerging technologies
Eight or more years demonstrated performance in related technology, or relevant SME level expertise in innovative or emerging technologies
Experienced in topics such as ML/Al, Cyber Response, complex networks, IAAS, PAAS, SAAS, cross-platform integration and large-scale, complex systems design and implementation based on SaaS/PaaS/laaS.
Where appropriate, will have been trained in one or more of the following areas: Microsoft and/or Industry delivery frameworks, product futures relevant Certified Training associated with Microsoft's products
Experienced in topics such as cloud technologies and business
Bachelor's Degree in related field
Requirements
Must be within driving distance of Lorton, VA OR willing to relocate there (Relocation Assistance Package Available)
Must be willing to work 100% on-site
Must be open to travel
Must possess an active TS/SCI clearance or above
What is Important to Us:
You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem-solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue-centered co-workers and clients.
What we offer you:As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates.This is a no-jerk zone. We provide ongoing learning and development opportunities to foster continuous growth. We offer competitive salaries, health benefits, and flexible work arrangements.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website athttps://vso-inc.com/careers
Salary Description
$180,000.00 - $200,000.00