Senior IT Support Specialist *

　　Lorton, VA (http://maps.google.com/maps?q=Lorton+VA)

　　Description

　　Are you looking to take the next steps in your career as a Senior IT Support Specialist ? Let's chat and see if we are a good match!

　　Opportunity:

　　Virtual Service Operations is searching for a Senior IT Support Specialist to join our dynamic team in Lorton, Virginia.

　　Responsibilities:

　　Participate in orchestrating and executing on strategic digital transformation plans

　　Participate in strategic planning session with ISD technical project leads) and customer staff

　　Participate in delivering technical presentations to customer staff • Serve as technical lead in architecting and implementing new and emerging technologies and the associated architectural considerations

　　Analyses technical requirements and develop effective technical solutions

　　Work closely with the team to do the integrated solutioning of the complex products

　　Responsible for overall administration of Core Platform Edge

　　Support specific sites as assigned

　　Support all sites remotely when able (pending NOC/SOC/CTOC and BWAN)

　　Responsible for Platform Operations

　　Provision customer subscriptions

　　Provision marketplace items

　　Manage Admin Portal and system health

　　Ensure updates and patches to the ASH are conducted

　　Provision enclaves and enclave subscriptions

　　Airgap updates as required

　　Troubleshoot systems as needed, and route trouble tickets & support requests as required to Service Desk

　　Qualifications:

　　Subject Matter Expert in Innovative or emerging technologies

　　Eight or more years demonstrated performance in related technology, or relevant SME level expertise in innovative or emerging technologies

　　Experienced in topics such as ML/Al, Cyber Response, complex networks, IAAS, PAAS, SAAS, cross-platform integration and large-scale, complex systems design and implementation based on SaaS/PaaS/laaS.

　　Where appropriate, will have been trained in one or more of the following areas: Microsoft and/or Industry delivery frameworks, product futures relevant Certified Training associated with Microsoft's products

　　Experienced in topics such as cloud technologies and business

　　Bachelor's Degree in related field

　　Requirements

　　Must be within driving distance of Lorton, VA OR willing to relocate there (Relocation Assistance Package Available)

　　Must be willing to work 100% on-site

　　Must be open to travel

　　Must possess an active TS/SCI clearance or above

　　What is Important to Us:

　　You are an excellent communicator in writing and speaking.

　　You have the ability to work independently but also value teamwork.

　　Your problem-solving skills are excellent.

　　You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.

　　You seek a community of virtue-centered co-workers and clients.

　　What we offer you:As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates.This is a no-jerk zone. We provide ongoing learning and development opportunities to foster continuous growth. We offer competitive salaries, health benefits, and flexible work arrangements.

　　More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website athttps://vso-inc.com/careers

　　Salary Description

　　$180,000.00 - $200,000.00