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Senior IT Manager (Infrastructure & Servicedesk)
Senior IT Manager (Infrastructure & Servicedesk)-March 2024
Gent
Mar 28, 2026
About Senior IT Manager (Infrastructure & Servicedesk)

  Great career opportunity for an Infrastructure & Service Desk Leader to join a global technology provider that is part of a multi-$bn family of companies.

  The IT Infrastructure Lead role will suit someone who has already led IT Infrastructure for an international organization and is also comfortable operating as a technical authority and participating with up to 30% hands-on technical work.

  The Opportunity

  Esko is a dynamic organisation and part of a wider global family of companies called Veralto, ensuring potential further leadership development and career growth opportunities.

  Esko is a leading provider of packaging software, hardware, and consulting services to instantly recognisable global clients, enabling them to produce the best packaging for billions of consumers.

  Reporting to the VP CIO and based 3-4 days a week at our Ghent HQ, this is the global lead within Esko IT Organization and is critical as part of our transformation to a Digital organization.

  There is a significant opportunity to own the Infrastructure roadmap, lead new projects, drive major change within Esko, further develop team capability, and realize major business benefits.

  Within your role, you will:

  Provide high-level technical guidance for the team in the area of infrastructure and able to do Hands-On technical troubleshooting on Infrastructure, Servers, Network, Storage and Service desk issues

  Serve as a primary escalation contact for internal and external customers for the company’s infrastructure technology strategies and projects globally in multiple Esko locations

  Lead, develop, and coach a team of up to 15 plus team members in Belgium and India, as well as any 3rd party IT service providers.

  Create and own technical and strategic roadmap/direction for the infrastructure program

  Drive stand-up meetings with the team and own/Manage infrastructure KPIs

  Collaborate with peers, Business applications, BI and Web Development Managers etc, in executing agile methodology using the Jira tool stack and in discussing priorities that enable business goals & objectives

  We’re looking for…

  10+ years of relevant experience in overall Infrastructure Technical hands-on work

  4+ years of relevant experience managing a global team

  Experience and knowledge of infrastructure technologies (Server, storage)

  Experience and knowledge of core infrastructure services and enterprise applications

  Experience and knowledge of Information Security best practices.

  Experience and knowledge of AWS and Azure cloud technology

  Willingness and ability to learn, support and recommend new technologies consistent with the company objectives.

  Strong interpersonal and communication skills (both verbal and written) to deal effectively with a variety of people (both technical and non-technical) throughout the company.

  Ability to travel globally as needed (10% - 20%).

  Strong verbal & written communication (fluent English), cross-functional collaboration, relationship building, stakeholder management, listening, and influencing skills

  About Esko

  Esko is an award-winning global provider of software and hardware solutions for the packaging, labels, and display industries. With 1800 people worldwide, Esko is part of Veralto, a newly formed $5bn family of companies that positively impact people’s lives.

  We celebrate diversity and are immensely proud of our inclusive culture where everyone feels they belong, and all voices are heard.

  At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

  If you’ve ever wondered what’s within you, there’s no better time to find out.

  Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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