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　　Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.

　　Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.

　　Provides support to customers/users where the product is highly technical or sophisticated in nature.

　　Working at NTT

　　Key Roles and Responsibilities:

　　Candidates who have minimum 5 years of hands-on experience in managing network of any reputed organization with at least 3 years in any one of the following:a.) Level-2 resource in an organization in the business of providing Network Services,

　　b.) As TAC resource of an OEM (in the field of network routing and switching

　　c.) Experience in managing network security for any organization in BFSI sector.

　　Skills: (Routing and Switching)

　　Should have expert level knowledge of IT Security, routing and switching protocol and networking devices.

　　Sound analytical and troubleshooting skills.

　　Good Team Management and co- ordination skills.

　　Fluent in at least Hindi and English languages.

　　Qualification:

　　Bachelor’s degree in any stream

　　Certifications(valid):

　　Any one of the certifications mentioned below:

　　Cisco CCDP

　　Cisco CCDE

　　Cisco CCIE Data Center

　　Cisco CCIE Routing and Switching

　　Cisco CCIE Service Provider

　　Juniper JNCIE-DC

　　Juniper JNCIE-SP

　　Skills Summary

　　Cisco Routers and Switches, Data Networking, IP Routing, Local Area Network (LAN), Routing Protocols, Wireless Local Area Network (WLAN), Wireless Networks

　　What will make you a good fit for the role?

　　Remote Type :

　　Equal Opportunity Employer

　　NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

　　Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?

　　Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.

　　We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

　　You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!