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Senior Engineer, Artificial Intelligence
Senior Engineer, Artificial Intelligence-June 2024
Richmond
Jun 30, 2026
ABOUT CARMAX
CarMax makes the process of buying and researching quality used cars simple, enjoyable, and stress-free—with a focus on honesty, integrity, and customer satisfaction.
10,000+ employees
Consumer Goods & Services, Technology
VIEW COMPANY PROFILE >>
About Senior Engineer, Artificial Intelligence

  8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

  CarMax, the way your career should be!

  About this job

  At CarMax, a Senior Engineer, Artificial Intelligence is a technologist with domain-specific expertise in Generative AI, able to address advanced concepts and feature designs for hosting deep-learning models that generate content with processes and tools for testing, evaluating, and analyzing the AI system. As a member of the GenAI team , you will have a direct impact on improving the performance of our business through machine learning and Generative AI system implementations that drive CarMax's iconic omni-channel customer experience.

  Essential Responsibilities:

  Develop, evaluate, and deploy new capabilities for our customers utilizing Generative AI models like large language models (LLMs) and retrieval strategies such as semantic search frameworksArticulate potential challenges of implementing Generative AI applications to engineering teams and leadership and offer creative solutions by leveraging technical expertise and business experienceBuild highly integrated monitoring systems to continuously validate and influence the evolution of the AI architecture and secure performance integrity of generated contentAssist in the development of other engineers using technical expertise, best practices and industry standards for Generative AI systemsEnsure quality standards and clean code practices by peer reviewing code pull requests

  Minimum Qualifications:

  Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experienceAdvanced Experience using large language models (LLMs) with semantic search frameworks for chatbot implementations4+ years of experience in one or more of the following areas: machine learning/artificial intelligence, cloud computing, systems engineeringAdvanced Knowledge developing and debugging in Python, and experience with scripting languages such as shell scriptsExcellent communication skills, adapting to various audience typesAbility to positively influence team norms, culture, and technical vision

  Preferred Qualifications:

  Master's Degree in Computer Science, Computer Engineering, or a relevant fieldExperience developing, evaluating, and integrating continuous integration and deployment (CI/CD) of prompt engineering with feedback loops for Generative AI applications

  Software Engineering Specific Qualifications and Requirements:

  Experience developing generative AI applications using Azure OpenAI ServiceExperience with information retrieval services such as Azure AI searchLeveraging development tools to design prototyping, prompt engineering, testing, and evaluation of LLM-based applications (PromptFlow)Experience in DevOps practices, testing frameworks, and CI/CDExperience developing AI orchestration layers (Semantic Kernel)Managing the security, versioning, and observability across APIsIn depth knowledge developing and debugging in PythonExperience with scripting languages such as shell scripts

  Work Location and Arrangement : This role will be based out of one of the following locations and have a Hybrid work arrangement:

  Richmond, VA Technology Innovation CenterDallas, TX Technology HubAtlanta, GA CarMax Auto Finance Office

  About CarMax

  CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

  Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

  CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

  Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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