Overview

　　The Senior Employee Relations Consultant is responsible for conducting civility recommendations and assigned projects under the guidance of the Talent Relations Manager and providing recommendations to leadership. This person will also be involved in research and reporting as needed, aiding in compliance matters, and aiding in the consistent administration and training on employment law matters.

　　This position is based out of the Chick-fil-A Support Center Office in Atlanta, GA.

　　Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

　　Responsibilities

　　Conduct civility investigations and provide recommendations to leadership to determine the most appropriate course of action for resolution of workplace matters following analysis of the issues including identification and assessment of risks of alternate courses of action

　　Advises both employees and management regarding Employee Relations policies, procedures, and documentation

　　Researches, identifies, and analyzes specific Employee Relations concerns and makes appropriate recommendations to resolve Employee Relations matters

　　Creates reports and conducts internal audits as they pertain to Employee Relations data and processes while proactively identifying themes/trends

　　Develop and/or conduct training for leadership and staff on civility and other employment law matters

　　Discuss confidential information with leadership, legal, and the Talent Consulting Team to ensure compliance with applicable federal, state, and local laws, regulations, rules, and agency policies

　　Advise on the uniform and consistent administration and interpretation of employment policies and procedures

　　Provide advice, coaching and ongoing training on the EEO Policy and process framework

　　Serve as a partner to Legal, Talent Consultants, and Talent Acquisition on appointed projects

　　Plan and direct assigned project work while providing technical leadership and consultation

　　Assist/lead process improvement efforts including reviewing existing communications channels and policies to ensure information is up to date

　　Minimum Qualifications

　　Bachelor's Degree

　　5 years of relevant work experience

　　Demonstrated knowledge and application of Title VII, ADA, FMLA, ADEA, STAA, harassment & retaliation, workers’ compensation statutes in workplace setting

　　Written communication skills in the development of reports, guidelines, and written summaries

　　Ability to consult with all levels of staff using a multi-HR-faceted approach to problem solving

　　Ability to listen with patience and respond to high level, controversial issues utilizing good judgement

　　Ability to use tact and diplomacy in resolving sensitive issues

　　Ability to prioritize, work independently and time manage work assignments

　　Demonstrated ability to influence and collaborate with a variety of stakeholders

　　Demonstrated success in driving projects successfully forward to completion

　　Ability to develop collaborative and innovative solutions around Employee Relations issues and Practices

　　Demonstrated skills in negotiation, facilitation, and mediation

　　Strong knowledge of federal and state employment laws and regulations

　　Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues

　　Strong knowledge of ADA, FLSA, and other employment compliance and regulation

　　Experience handling high volume investigations including field investigations

　　Ability to prepare and present training programs and materials

　　Strong problem-solving skills

　　Ability to coach and develop leaders at all levels on effective employee relations

　　Microsoft Office Suite knowledge

　　Preferred Qualifications

　　PHR, SPHR, SHRM-CP, SHRM-SCP preferred Minimum Years of Experience

　　5

　　Travel Requirements

　　10%

　　Required Level of Education

　　Bachelor's Degree

　　Requisition ID2024-16159

　　Job FunctionHuman Resources/People

　　Position TypeExperienced Professionals

　　Posting Location : LocationUS-GA-Atlanta