We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As the Senior Director you will be responsible for the oversight of the French Language Policy and related enterprise-wide initiatives, providing strategic leadership and applying your expert knowledge to ensure governance and controls across CIBC. You will ensure oversight mechanisms are in place to address the evolving regulatory landscape as it pertains to the protection of the French Language in Quebec (Law 14/Bill 96) and in Canada (Official Language Act, C-13) as a whole. You will be responsible to maintain, communicate and enforce CIBC’s French Language Policy and establish controls to ensure compliance with regulatory requirements, new or amended. The purpose of this role is to set these standards and govern them across the enterprise and to ensure action plans and programs are in-place and executed upon, and to continue to operationalize our target operating model. In addition, you will be consulted on various regulatory compliance or business initiatives related to the French language requirements, including the development of controls, and the review and update of policies and procedures.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

Please note that proficiency in French is an asset.

How you’ll succeed

Relationship Management - Work with impacted business units to identify key and non-key controls, policies and procedures to mitigate regulatory compliance risk

Regulatory Oversight - Identify applicable regulatory requirements, monitor changes and compliance with the requirements, and communicate proposed, new and amended regulatory requirements to impacted business units and Compliance

Advocate - Work with CIBC’s Francization Committee to advocate for French Language across CIBC in order to recognize its status as an integral component of Canada’s culture and heritage and maintain CIBC’s French Language Certificate designated by Quebec’s French Language Regulator, Office québécois de la langue française (OQLF)

Advisory - Act as the enterprise authority on French Language at CIBC and promote adherence to the policy by consulting with business units to ensure policy requirements are embedded into processes, procedures and initiatives

Who you are

You can demonstrate your experience in enterprise regulatory compliance management and have a strong understanding of the regulatory requirements related to the French language in Quebec and the Official Languages Act in Canada.

You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.

You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

You are a caring and accountable leader. You have experience developing and implementing strategic team goals. You have experience coaching employees and inspiring successful team performance.

Values matter to you . You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 31st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Effectiveness, Business Processes, Critical Thinking, Customer Experience (CX), Customer Service, Leadership, Long Term Planning, Project Management, Relationship Management, Strategic Objectives

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.