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Senior Director, Marketplace Business Development - GSC - US
Senior Director, Marketplace Business Development - GSC - US-May 2024
Houston
May 2, 2025
ABOUT SYSCO
Sysco is the global leader in foodservice distribution
10,000+ employees
Food & Beverage
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About Senior Director, Marketplace Business Development - GSC - US

  Company:

  US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

  Zip Code:

  77077

  Minimum Level of Education:

  Bachelor's Degree

  Minimum Years of Experience:

  10+ Years

  Employment Type:

  Full Time

  Travel Percentage:

  Up to 25%

  COMPENSATION INFORMATION:

  The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

  This position is responsible for leading business development focused on the strategy, acquisition, onboarding, and commercialization / monetization of third-party sellers onto Sysco's ecommerce platform. The Senior Director will be a key leader in Sysco's ecommerce evolution, which is accelerated by a focused supplier acquisition strategy and standardized onboarding process. This role has the expectation of developing best in class practices to achieve business goals (including developing a diverse set of suppliers nationally to drive new business and penetration of existing business along with monetizing supplier presence on Sysco Marketplace) while enabling an optimal seller experience.

  A successful candidate will lead a team of business development personnel and lead the development of the acquisition strategy, pitch materials while driving execution of onboarding operations and working closely with cross-functional executives. Additionally, candidate will be expected to directly engage the sellers in the foodservice sector and continue engaging them to create win-win opportunities for Sysco and sellers growing sales on Sysco marketplace.

  DUTIES AND RESPONSIBILITIES

  Lead a business development team, establish a seller pipeline, and enable seller monetization

  Establish relationships with potential sellers/suppliers and build partnerships that support mutual growthCreate a pipeline of high margin and high volume sellers across product categories that are differentiated for Sysco, to ensure accelerated vetting, negotiations, and onboarding to launch on the ecommerce platform.Develop a strategy to commercialize and monetize sellers via advertisements and tactics to create additional revenue streams

  Development of seller acquisition roadmap

  Work closely with the seller and category lead to understand the category onboarding roadmap and prioritizationDefine strategy to approach prospective sellers that align to the product assortment and merchandising strategy

  Develop seller communication collateral

  Design seller pitch guide to develop awareness and industry leading materials to excite potential sellersProvide oversight on the development of seller requirements and policies related to capabilities, onboarding, fulfillment, seller services and performance by understanding seller profiles and customer needs

  Develop programs to ensure compliance and mitigate risks and launch enforcement strategies targeting problems related to high cancellation, late shipment, low quality seller services, and tiering of sellers to ensure good purchasing experiences for customers while balancing the seller experience and support required.

  Analyze and evaluate seller product assortment, geographic reach, NPS scores / customer feedback to drive prioritization of seller onboarding.

  Collaborate with other functional areas, including FSQA, tax, and customer service, to develop and execute successful seller and product onboarding based on functional requirements

  Design account management principles and mechanisms to track, report, and monitor seller performance and health on a weekly basis.

  Stay up to date with ecommerce industry trends and best practices, incorporating them into seller onboarding and management strategies.

  QUALIFICATIONS

  Education Required: MBA (required from a top institution)Education Preferred: Bachelor's degree in Business; MBA

  EXPERIENCE REQUIRED

  10+ years of total experience (consulting experience and digital / ecommerce strategy experience preferred)Experience in business development roles on digital marketplaces / platforms and the ability to be a strong leader managing a team of business developers and account managersPast sales leadership roles and proven ability to sell new concepts to smaller and larger players in marketsDemonstrated success in strategic and operational roles within marketplace seller acquisition and onboardingStrong leadership, executive communication, and interpersonal skillsProven ability to build and maintain strong relationships with key stakeholders (sellers, internal functions, etc.)Willingness to travel as needed to attend events for seller identification and scoping

  EXPERIENCE PREFERRED

  Leadership position in salesUnderstanding of system architecture / technology infrastructure to successfully deliver a digital marketplaceUnderstanding of the foodservice market and the ability to enable digital initiatives

  SKILLS

  Proven sales and negotiation skills, ability to market new concepts or new offerings to smaller and larger players in the marketsDemonstrated success in building relationships with third party sellers, providing excellent customer service, and driving revenue growth.Highly organized, detail-oriented, and able to prioritize tasks effectively.Ability to develop account management and business development principles for a new digital initiativeExcellent analytical skills with the ability to analyze data and make data-driven decisions.Strong executive communication, presentation, and influencing capabilities, with the ability to effectively communicate with internal and external stakeholdersFocus on execution and ability to drive outcomesExperience with working for or building a digital marketplace and scaling to drive profitable growthStrong knowledge of ecommerce platforms, seller onboarding processes, and seller management best practices.Excellent leadership skills to effectively manage a team to meet organizational goals and targets

  PHYSICAL DEMANDS

  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

  BENEFITS INFORMATION:

  For information on Sysco's Benefits, please visit https://SyscoBenefits.com

  OVERVIEW:

  Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

  We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

  AFFIRMATIVE ACTION STATEMENT:

  Applicants must be currently authorized to work in the United States.

  We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

  This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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