Company Description

　　At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

　　With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

　　Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

　　Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

　　Job Description

　　About Digital Technology

　　We're not yesterday's IT department, we're Digital Technology. The world around us keeps changing and so do we. We're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We're all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.

　　Ultimately, we strive to make the world work better for our employees and customers-when you work in ServiceNow Digital Technology, you work for them.

　　The role

　　At ServiceNow, we're deploying our own technology for our digital transformation. The Now on Now Creative team writes inspiring stories, presentations, and thought leadership to enable our senior leaders and account teams to share our experiences and help customers on their journeys.

　　What you'd get to do:Tap into your understanding of our product strategy, how we are deploying our own technology, and how our work impacts our goals.Infuse your thought leadership and investigative journalism instincts to drive storytelling that meets the needs of a wide range of ServiceNow stakeholders, with a focus on senior leadership and account teams.Discovery and source of new stories and opportunities to amplify them including:Developing compelling stories for executives and service owners to present in executive briefings, trade shows, conferences, webinars, and customer calls.Writing PowerPoint decks and speaker notes for senior leaders' live presentationsWriting stories that will help account teams share the Now on Now experiences with customersFacilitating collaborative working sessions with ServiceNow executives and practitioners to tell their stories in an authentic voice for targeted internal and external audiencesCollaborating with content designers on creative themes, visual styles, and storyboardsWork effectively across internal departments, including product teams, communications, and events.Thrive in an exciting, fast-paced environmentQualifications

　　To be successful in this role, you will have:10 - 12+ years of equivalent, relevant work experienceOutstanding written and verbal communication skillsExperience crafting executive keynote speeches and thought leadership communication pieces for external, customer-facing, and internal audiencesExperience writing in the B2B Enterprise Technology spaceSuperior listening, analytical, and critical thinking skills.A deep intellectual curiosity about the effect of technology on the business landscape, ideally with ServiceNow experienceTechnology product and business acumen, and knowledge of ServiceNow products and the Now Platform® a strong plusSolid business instincts and a practical understanding of how sales executives operate, ideally with experience in a role or team with revenue goalsProven creative thinker who can design and execute on new, innovative approaches to Now on Now storytelling and thought leadershipStrong track record as a team player in a highly matrixed environment with a strong collaborative ability to work with others across the org chartExperience working directly with customers and clients, especially Director-level stakeholders and aboveA strong record of academic achievement; BA or BS at a minimum, an MBA is preferred.#DTjobs

　　JV20

　　Additional Information

　　ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

　　At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

　　If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

　　For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

　　Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

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