Join a growing content design team that's reimagining commercial banking for our clients and creating better internal tools for our colleagues.

　　As a senior content designe r, you're a passionate wordsmith, user advocate, and systematic thinker. A collaborative, multidisciplinary environment appeals to you. You want to help build the processes that you'll work within, and you handle shifting directives with aplomb. Above all, you'll uphold the tenets of leading with empathy and customer-centricity as you work with product managers, designers, engineers, researchers, marketing, legal, and senior business executives to transform end-to-end customer experiences.

　　Please note that you may be asked to complete a brief writing challenge as part of the interview process.

　　Job Responsibilities

　　Craft intuitive and engaging content for digital Commercial Banking products

　　Collaborate with a multidisciplinary team to execute a cohesive content experience to align with our user and business needs

　　Continue to build our content design system

　　Give and accept constructive feedback

　　Assist the broader team with copy needs for presentations and documents

　　Share knowledge and educate the organization about content design and best practices

　　Required qualifications, capabilities, and skills

　　Bachelor's degree

　　3+ years of writing-based work experience, with at least 3 years in content design

　　Portfolio or work samples that demonstrate your skills as a content designer. Please include a link to your online portfolio or work samples in your résumé.

　　Excellent verbal and written communication skills

　　Preferred qualifications, capabilities, and skills

　　Familiarity with financial terminology

　　Familiarity with Design Thinking methodology

　　Familiarity with Americans with Disabilities Act (ADA) standards for accessible design

　　Familiarity with collaborative UX tools such as Figma

　　JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

　　We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

　　We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

　　JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

　　Base Pay/Salary

　　New York,NY $104,500.00 - $145,000.00 / year