TEKsystems is currently searching for qualified candidates to fill openings for an Accounts Receivable Charge Off Specialist.

　　This position requires all candidates to be local the Pensacola, FL area.

　　This position requires working HYBRID (1 day per week in office).

　　Job: Description:

　　To recover debt on savings and checking accounts that have been charged off. To review and determine reasons for non-payment and counsel and assist members and joint owners to address their financial obligations

　　• Review and analyze information in various automated systems (e.g., Collection notes, joint owner information, demographic data, on-demand, e-client, UAD, CACS and CAS)

　　• Determine reason for non-payment and work with debtor, co-signor, to establish an equitable repayment arrangement

　　• Counsel and assist debtors and joint owners in handling their financial affairs to enable repayment

　　• Negotiate repayment with appropriate parties

　　• Correspond with debtors, joint owners, via letters and telephone

　　• Provide information to correspondence branch for preparation of correspondence to debtors, joint owners, attorneys, etc.

　　• Follow up with payment arrangements, broken promises, and On-Line Communications with members and other departments of the credit union

　　• Update member alerts to indicate amount owed/paid in full for the charged off checking and savings accounts

　　• Make changes and updates on the recoveries system (e.g., debtor addresses, account status changes)

　　• Maintain a chronological record of information developed and action taken on the recovery system

　　• Review payments posted to the account to ensure proper posting of payment from the debtors

　　• Remain informed on developments and changes in federal and state regulations, and DoD directives (e.g., Regulation Z, the Uniform Commercial Code, and various state and federal truth-in-lending legislation)

　　Skills & Qualifications:

　　Must have 1-3+ years of c ustomer service call center or collections experience

　　Current or prior banking knowledge/experience

　　Proficient in Microsoft Excel

　　Proficient in data entry/typing wpm

　　Ability to communicate effectively and clearly (both written and verbal)

　　Ability to work efficiently in a high call volume/fast paced environment

　　Ability to remain calm in stressful situations while providing exceptional customer service

　　Hours: Monday-Friday, must be able to work hours between 7:00am-5:30pm

　　If you meet the following qualifications and are interested, please apply!

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.