SENIOR CLERICAL SPECIALIST - 64002638

　　Date: Jan 22, 2024

　　Location:

　　DAYTONA BEACH, FL, US, 32117

　　The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

　　Requisition No: 821122

　　Agency: Department of Health

　　Working Title: SENIOR CLERICAL SPECIALIST - 64002638

　　Pay Plan: Career Service

　　Position Number: 64002638

　　Salary: $32,760 to $36,036

　　Posting Closing Date: 01/31/2024

　　Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

　　Job posting category (Open Competitive)

　　Your Specific Responsibilities:

　　The position serves as the SENIOR CLERK and works under the general supervision of the PUBLIC HEALTH SERVICES MANAGER A -SES, position 64006384, Clinical Services and provides professional support and technical assistance to the staff, community agencies, and to the general public. The employee must exercise independent judgment, initiative, and excellent communication and motivation skills; interact courteously and professionally with internal (fellow co-workers) and external customers (clients/vendors/members of the community). This position will work primarily at the Daytona Beach Holsonback Clinic site but may be required to perform duties at other DOH-Volusia County clinic locations based on operational needs, as well as at sites established/co-located within the community in conjunction with community partners. The employee is expected to arrive at assigned location (daily) on time at the provided start time. Mileage will not be paid for travel to different service site locations within the county.

　　Front Desk:

　　Verifies client demographics, insurance coverage and income, accurately updating client HMS record as indicated; scans all required documents, correctly linking documents to client HMS record; performs accurate data entry into HMS and FL SHOTS; verifies immunizations in FL SHOTS and provides copies of immunization records to clients; schedules appointments accurately according to appropriate site and schedule template; completes check-in of clients for appointments or on a walk-in basis in a timely manner; accurately documents ‘No Shows’ in EHR; answers incoming telephone calls in a timely manner; speaks clearly and concisely, exercising tact and providing accurate information; accurately and efficiently provides support in other clerical areas as needed; interacts positively and professionally with nurses and other clinic staff to assure client needs are met; accurately disseminates information to the general public concerning FDOH-Volusia services. This position requires handling confidential client social security numbers to perform job duties. The above duties are performed according to FDOH Volusia policies and procedures and are periodically reviewed for accuracy and timeliness per medical record audits.

　　Payment and Billing:

　　Accurately applies the Sliding Fee Scale based on verification of client income; accurately completes billing of services in HMS based upon services provided in a timely manner; accepts payment for services from client, documents payment in HMS and issues receipt to client; accurately maintains a cash drawer, following FDOH Volusia’s cash drawer policies. The above duties are performed according to FDOH Volusia policies and procedures and are periodically reviewed for accuracy and timeliness per medical record, billing, and cash drawer audits.

　　Medical Records and Faxes

　　Receives requests for Release of Medical Records, scanning when necessary as well as providing copies of results. Documents in the EHR when providing results and logging the release according to HIPAA guidelines. Immediately informs supervisor upon receipt of subpoenas or requests for medical records from law enforcement officers.

　　Other Duties:

　　Performs other related duties as assigned by supervisor.

　　Required Knowledge, Skills, and Abilities:

　　Knowledge of Office Procedures and practices and ability to use computer

　　Qualifications:

　　Minimum -

　　Must have knowledge of Office Procedures and practices and ability to use computer

　　Must have at least 3 years medical clerical work experience

　　Must have experience with registration, insurance and data entry

　　Must have experience with Electronic Health Records including scanning of documents

　　Preferred -

　　Ability to establish and maintain effective working relationships.

　　Florida Department of Health Mission, Vision, and Values:

　　Mission:

　　To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

　　Vision:

　　To be the Healthiest State in the Nation.

　　Values:

　　I nnovation: We search for creative solutions and manage resources wisely.

　　C ollaboration: We use teamwork to achieve common goals & solve problems.

　　A ccountability: We perform with integrity & respect.

　　R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

　　E xcellence: We promote quality outcomes through learning & continuous performance improvement.

　　Where You Will Work:

　　Florida Department of Health - 1845 HOLSONBACK DR. DAYTONA BEACH, FL 32117

　　The Benefits of Working for the State of Florida:

　　Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

　　Annual and Sick Leave benefits;

　　Nine paid holidays and one Personal Holiday each year;

　　State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

　　Retirement plan options, including employer contributions

　　(For more information, please click www.myfrs.com );

　　Flexible Spending Accounts;

　　Tuition waivers;

　　And more!

　　For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

　　Please be advised:

　　Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

　　This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

　　Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

　　If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

　　The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

　　Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

　　The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

　　Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

　　The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

　　Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

　　The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

　　Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

　　The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

　　VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

　　Nearest Major Market:Daytona Beach