St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

　　The Senior Information Technology Analyst I is responsible for providing advanced maintenance, support, and development to assigned applications. Participates on implementation/installation project teams, identifying, analyzing, and resolving data/system issues of intermediate complexity and escalating advanced complexity issues as appropriate. Develops, validates and executes application and integrated test plans.

　　JOB DUTIES AND RESPONSIBILITIES:

　　Provides advanced maintenance, support, and development to assigned applications.

　　Participates on implementation / installation project teams.

　　Identifies, analyzes, and resolves data and system issues of intermediate complexity. Escalates advanced complexity issues as appropriate.

　　Develops, validates, and executes application and integrated test plans.

　　Adheres to organization standards for system configuration and change control.

　　Develops, supports, and maintains KB documentation.

　　Demonstrates intermediate proficiency in gathering requirements, developing specifications, preparing and reviewing documentation.

　　Informs leadership of new release features/functionality and changes/revisions that will impact operations.

　　Understands process improvement, demand management, and project management methodologies.

　　Maintains current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals.

　　EDUCATION:

　　Bachelor Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience is required.

　　TRAINING & EXPERIENCE:

　　Three to five years of Epic experience is required. Three to five years of healthcare experience is required. Three to five years of IT knowledge and analyst work preferred. Three to five years of Ancillary, Clinical, Patient Access, or Revenue Cycle experience is preferred. Epic Application experience is required. MS Office experience is required. Overall 3rd party troubleshooting and solutioning experience is preferred. Hospital knowledge/experience based on requirements of hiring team.

　　Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

　　St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

　　Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300+ outpatient sites. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital.

　　SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally.

　　SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke’s has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey. St. Luke’s is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023. In 2023, St. Luke’s was named one of America’s Best Employers for Women by Forbes. St. Luke’s was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation. St. Luke’s University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine’s ranking of employers in Pennsylvania.

　　Learn More Here. (http://www.slhn.org/About)