About IntouchCX

　　IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

　　About the Job

　　As the Senior Campus Coordinator, you will oversee the day-to-day Campus Operations to ensure the campus facilities are operating smoothly and supporting the culture of IntouchCX. The ideal candidate will oversee the Facilities staff and contractors to create a clean, safe and on-brand campus.

　　As Senior Campus Coordinator, You Will…

　　Work with Building Management to ensure campus meets health and safety requirements and legislative compliance for the facility

　　Respond to needs of internal customers for facilities related requests, and be able to address and complete tickets assigned in a timely manner

　　Coordinate client, sales, and guest associate visits including any related travel logistics to ensure a smooth visit

　　Ensure projects are completed by staff and contractors including build outs, furniture assembly, etc

　　Janitorial liaison - weekly walk-throughs and follow up

　　Respond to campus emergencies and urgent issues as they arise, and ensure measures are in place for off hours/emergency support

　　Maintain list of vendor contracts for outsourced services, get project quotes, and place service calls and installation requests

　　Oversee building security as it relates to vendors/onsite coverage, fobs, and name tags

　　Assist with shipping & receiving, as needed (including crating equipment for shipment)

　　Ensure that conference rooms are organized and cable management is tidy

　　Inspect building grounds and equipment for unsafe or malfunctioning conditions, and coordinate generator testing

　　Monitor landscaping, common area, and parking

　　Follow expense processes to procure items for the facility and visits

　　Coordinate reception, security, maintenance, mail, deliveries, cleaning, catering, waste disposal and recycling

　　Additional administrative duties as required

　　Requirements

　　As Senior Campus Coordinator, You Have…

　　Some post-secondary or completion of post-secondary schooling preferred

　　Possess strong time management, organizational and prioritization skills to complete multiple projects in a timely manner

　　An eye for design and exceptional attention to detail

　　Ability to handle a high volume of work

　　Ability to follow organizational policies and procedures

　　Proven leadership qualities such as critical thinking and problem solving to aid in overcoming difficult situations

　　Strong communication skills and enjoy collaborating with a diverse group of people

　　Ability to thrive in a fast-paced, ever-changing work environment

　　Flexibility to work a variety of shifts including days, evenings, weekends and holidays (depending on required project deadlines or emergencies)

　　Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

　　IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, arrest and conviction records, or any other characteristic protected by law. IntouchCX will comply with all local fair chance ordinances.”

　　Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

　　By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

　　U.S Department of Labor Posters (https://drive.google.com/file/d/1u8U-2GrUi7GI0zj2NiQSa079xo0byUra/view?usp=sharing)

　　Benefits

　　Benefits of Working as a Senior Campus Coordinator…

　　Competitive pay rate of $19/hr USD (dependent on experience, certifications, and portfolio)

　　Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)

　　Amazing career growth opportunities