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Senior Business Manager - Community Banking
Senior Business Manager - Community Banking-March 2024
Phoenix
Mar 30, 2026
About Senior Business Manager - Community Banking

  SENIOR BUSINESS MANAGER - COMMUNITY BANKING

  WHAT IS THE OPPORTUNITY?

  This position will work directly with the City National Bank's ("CNB") Banking and Control Officer ("BCO") for Community Banking and will assume a pivotal role as an advisor and partner to the Risk Framework leadership team. Responsibilities will encompass issue identification, solution design, and implementation, leveraging industry practices and regulatory insights. This role is expected to contribute constructively and balance challenges, ensuring alignment of business objectives with CNB's risk appetite and established limits and demonstrated experience with Community Reinvestment Act, Fair Lending, and/or Community Lending.

  Office of the President Division

  Working within the Office of the President division, you will be part of the team that provides strategic support and guidance to City National's commercial lines of business with a strong focus on integrated and streamlined risk and compliance programs.

  What you will do

  At the direction of the Business Control Officer act as an intermediary/point person for City National Bank's ("CNB's) Community Banking program.Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately. Understand interdependencies to achieve success.Analyze, evaluate and periodically review current risk management practices relating to Community Banking activities across the organization, including activities at network affiliates. Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices.Execute essential risk program functions relating to other banking and wealth management activities, including Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives to executive management.Contribute to the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to banking and wealth management activities.Prioritize organizational risk management objectives.Facilitate audit and examination activities.Cultivate and grow risk talent within the organization through coaching, mentoring, and occasionally assisting with review of applicable training.

  Must-Have

  Bachelor's Degree7 years managing projects7 years within or related to financial services

  Skills and Knowledge

  MBA, JD, or other advanced degree (e.g., JD, MBA, Masters, etc.) preferred7-10 years of experience managing projects7-10 years in a role requiring complex problem solvingCommunity Banking experience preferred (ECOA, UDAAP and HMDA)Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resourcesStrong emerging end-to-end generalist problem solving skills, e.g.,Defining and deconstructing problemsPrioritizing issues and analysisStructuring and building quantitative and qualitative/conceptual analysesKnowledge in Financial Services, Project ManagementDemonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.Proficiency with MS Excel and PowerPointExcellent time management, organizational, and prioritization skills and ability to balance multiple priorities.Diverse problem solving experienceAn outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teamsQuick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptionalOperate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnelExcellent relationship and stakeholder management skillsBe able to handle uncertainty well, and are able to simplify complexity

  Compensation

  Starting base salary: $127,626 - $237,014 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

  To be considered for this position you must meet at least these basic qualifications

  The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

  Benefits and Perks

  At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

  INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

  City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

  ABOUT CITY NATIONAL

  We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.

  #LI-MA

  #CA-MA

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