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Senior Business Analyst, Middle Mile Planning Tech
Senior Business Analyst, Middle Mile Planning Tech-November 2024
Santa Clara
Nov 9, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Senior Business Analyst, Middle Mile Planning Tech

  Description

  Are you interested in engineering the metrics model that drives continuous improvement for Amazon’s global delivery operations? Do you have solid problem solving skills, metrics-driven mindset and want to solve problems with solutions that will meet the growing worldwide need? Then Middle Mile Technology is the team for you. We are part of building the world's fastest, most reliable, and lowest cost transportation network that provides customers the most control and are looking for a top notch Business Analyst.

  As a Business Analyst, you will develop solutions to drive insights and optimization for Network Forecasting and Scheduling. As a member of this team, you will have an opportunity to be a pioneer in Amazon Logistics and collaborate with a group of talented program managers, product managers, research scientists, software developers, and business members to design the Amazon network of the future.

  This position requires innovative thinking, ability to quickly approach large ambiguous problems and apply reason, technical and engineering expertise to rapidly research, validate, visualize, prototype and deliver solutions. This position also requires significant cross functional work and integration with transportation, tech, operations and finance. Successful candidates should thrive in a fast-paced, collaborative environment.

  Key job responsibilities

  Perform complex data analysis to identify opportunities to reduce fulfillment costs as well as improve efficiencies and customer experience

  Design, develop and establish KPIs to provide strategic insights to drive growth and performance

  Perform/own reoccurring and ad-hoc business intelligence projects

  Develop standardized metrics to evaluate and benchmark pertaining to short and long term network planning and forecasting

  Communicate complex insights to stakeholders, both verbally and in writing

  A day in the life

  As you further your career as a Business Analyst at Amazon, you will focus on improving corporate reporting frameworks and data visualization. You will research performance data, discover and solve real world problems and build metrics and business cases to make strategic business recommendations. We are focused on your success and want to build and support passionate innovators within Amazon's Middle Mile. You can expect to leverage your methodical skills and have full ownership of the projects you work on.

  We are open to hiring candidates to work out of one of the following locations:

  Austin, TX, USA | Bellevue, WA, USA | Santa Clara, CA, USA

  Basic Qualifications

  5+ years of tax, finance or a related analytical field experience

  3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience

  Experience defining requirements and using data and metrics to draw business insights

  Experience in financial/business analysis

  Experience with QuickSight dashboard and visual creation

  Bachelor's degree

  Preferred Qualifications

  Masters Degree in Analytics, Supply Chain Engineering or related field

  Experience in supply chain, transportation planning

  Advanced knowledge in scripting with R, Ruby or Python

  Demonstrated ability to work in a fast-paced deadline-oriented work environment

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

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