At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We’re looking for a Senior Account Manager. Can you picture yourself here?

　　Here’s what you’d do:

　　The Senior Account Manager (SAM) serves as the primary contact for BrightView's clients. They build and sustain long-term relationships, focusing on both client retention and ancillary sales, while providing oversight for field operations. The Senior Account Manager supervises the Production Manager, who directly manages all field operations and Associate Account Managers. They are responsible for coaching and developing these team members.

　　You’d be responsible for:

　　Developing and maintaining long-term relationships with customers

　　Developing and maintaining a schedule to perform “site walkthroughs” during formal meetings with customers to ensure quality and service expectations are met

　　Leading, facilitating or assisting in the resolution of customer problems or concerns

　　Proactively presenting site enhancement ideas to existing customers

　　Ensuring renewals of each current account within the customer portfolio

　　Identifying and pursuing opportunities to sell ancillary services

　　Generating referrals from the existing client base and communicate these to the Business Developer

　　Developing accurate estimates and takeoffs for both new and existing clients as needed

　　Supervising the Production Manager in field operations and the Associate Account Managers in customer relationship development

　　Communicating regularly with the Production Manager to ensure client needs and expectations are consistently met or exceeded

　　Training and developing junior team members

　　Ensuring branch financial goals are met by maintaining acceptable gross margins for base contract work and ancillary services

　　Participating in branch meetings and assist the Branch Manager or Assistant Branch Manager in overall leadership of branch

　　Maintaining satisfactory Accounts Receivable levels

　　Coordinating with the Branch Administrator to ensure branch databases are consistently updated with current client information

　　Other tasks and duties as assigned by the Branch Manager

　　You might be a good fit if you have:

　　Minimum of 2 year degree in a business-related field or equivalent experience in a service industry

　　Minimum of 5 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace

　　And while not mandatory, it would be great if you also have:

　　Ability to travel

　　Knowledge in practices related to landscape maintenance services

　　Knowledge of the horticultural requirements for plant material found in the local market

　　Ability to coach and develop teams

　　Here’s what to know about working here:

　　At BrightView, we’re a tight-knit crew who are as passionate about caring for our clients as we are about each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

　　If you’re looking to join a crew of talented go-getters who tackle big vision projects other companies could only dream of, you might just have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

　　In addition to industry-leading development opportunities and competitive salary, employees may be eligible for benefits and perks like:

　　Paid time off

　　Health and wellness coverage

　　401k savings plan

　　Think you’ve found your crew?

　　BrightView is an Equal Employment Opportunity and E-Verify Employer.