Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

　　Allied Universal is looking to hire a Global Security Operations Center Supervisor. The Global Security Operations Center (GSOC) Supervisor leads the day to day activities of assigned shifts in the client’s GSOC. This position is responsible for line-level supervision of up to ten Lead Operators and Operators. The GSOC Supervisor assures that all GSOC positions are staffed with qualified personnel and that all operations are conducted in line with established policy and procedure. This position is under the direction of the Operations Manager.

　　Security Site Supervisor - Operations Center

　　Dulles , Virginia

　　Must Have 2+ Years of Security Experience

　　Must be able to Walk/ Stand for Long Periods of Time

　　Comfortable Dealing with Transient and Inebriated Populations

　　Must Have CPR Certification

　　Must be able to Work Outside in the Elements

　　Must Have Access Control / Badge Experience

　　Must Have Prior Customer Service Experience

　　Must be Comfortable Using Computer / Tablet

　　Part - Time /Hourly Position / Paid Weekly

　　Shifts/Days Available: Saturday - Sunday (6:00 PM - 6:00 AM)

　　Starting pay:$28.00 per hour

　　Join our team and kick-start your career in a supportive and inclusive work environment.

　　Full training provided. Apply now and embrace the opportunity for growth and development!

　　Essential Job Functions:

　　Receiving shift pass down information, and conducting shift briefings to provide updates, assignments, training, and uniform compliance

　　Maintaining situational awareness of natural and man-made events that may compromise the safety and security of personnel, business operations, and infrastructure for client locations globally

　　Drafts and sends emergency mass notifications and other crisis communications

　　Ensuring that field personnel respond to all emergencies: medical, fire, hazardous materials, natural disasters, and accidents

　　Assisting the Client’s security personnel with the development and/or revision of security operation center processes, protocols, and systems

　　Identifying and routing security for resolution of any nuisance or trouble (physical security) alarms

　　Provides back-up, support, and on-call function as-needed

　　Oversees quality control and oversight for all production, support, and staffing functions in conjunction with GSOC Operations Manager

　　Directly assists in developing and maturing the capabilities of the GSOC including support for operations and the intelligence/analytics areas

　　Supervise the maintenance and deployment of a GSOC knowledge management dashboard (ex: SharePoint Site or other tool)

　　Works with Operations Manager to identify process and quality improvements

　　Represent the GSOC in meetings with client personnel

　　Triage and manage incidents of workplace violence or other associate misconduct

　　Developing and executing training for the Operators in all control room functions and conducting training exercises with the field leadership team

　　The ideal candidate will possess:

　　College Degree (BA) or equivalent work experience in an operations center or dispatch capacity

　　At least four years of experience in security

　　Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

　　Excellent instructional, customer service, written and verbal communication skills

　　Experience in conducting research/analysis

　　Ability to multitask in a fast paced, at times stressed work environment

　　Comfortable with high-tech work environment and constant learning of new tools and innovations

　　Flexibility to work all shifts, and willingness to assist the team with overtime when needed

　　Good working knowledge of Microsoft Office suite and Windows OS

　　Self-motivated, curious, and knowledgeable pertaining to news and current events

　　Good working knowledge of security systems for access control, CCTV systems, badging systems, alarm monitoring systems

　　A dependable team player with business maturity, enthusiasm and a positive attitude

　　The above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions.

　　Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

　　If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

　　Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

　　If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

　　Job ID: 2024-1154317

　　Location: United States-Virginia-Dulles

　　Job Category: Security Supervisor, Part Time Security