Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

　　Allied Universal® is hiring a Security Operations Center (SOC) Operator. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week. The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments. The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room. This position is responsible for competing task work orders for all maintenance needs reported.

　　Saturday-Wednesday 11pm-7am

　　Tuesday-Saturday 11pm-7am

　　Full Time

　　Must be 21 and Over

　　Foot Patrols

　　Access Control

　　Customer Service

　　Computer Savvy

　　Monitor Alarms and Cameras

　　Security Professionals hired for this position will be working on a team in an alarm monitoring and dispatch operations center.

　　Applicants must be very comfortable working in a high energy environment.

　　$21 / Hour

　　Benefits Include:

　　Industry leading pay

　　Anniversary bonuses

　　Paid Sick Time

　　Continuous Raises

　　80% of medical and dental insurance premiums paid by the company

　　ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

　　Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems

　　Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms

　　Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies

　　Serve as the liaison between all departments and the security department

　　Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director

　　Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)

　　Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff

　　Complete “task work orders" for all reported maintenance needs

　　Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems

　　Control and monitor the two-way communication systems

　　Make emergency notifications as necessary pursuant to site Post Orders

　　Make productivity and cost reduction recommendations to management

　　Make recommendations for physical security surveys and post orders

　　BASIC QUALIFICATIONS:

　　Must possess a high school diploma or equivalent

　　Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

　　Must possess one or more of the following:

　　Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone

　　Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field

　　Bachelor’s degree in protective services, business, or related field

　　A minimum of 8 or more years of active service in any military branch

　　Associate’s degree (or 60 credits) or higher in criminal justice with current or prior active military service

　　2 years of work experience in public sector dispatch or emergency operations center

　　2 years of verifiable data center security experience

　　3 years of verifiable private/corporate security experience

　　Knowledge and Skills Required:

　　Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications

　　Ability to work in a team environment; teamwork

　　Ability to multi-task, discern patterns in detail

　　Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

　　If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

　　Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

　　If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

　　Job ID: 2024-1153276

　　Location: United States-North Carolina-Raleigh

　　Job Category: Security Officer