St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

　　The Security Officer provides a valuable resource of information and service for patients, visitors and the staff at the hospital. At all times the officer must display a professional, helpful, and positive attitude when dealing with all internal and external customers. In addition, the officer is responsible to perform security duties, respond to all security alerts, fires, and disasters (i.e., Disasters Levels I, II, III, and IV, etc.). The core responsibility is to protect staff, visitors, patients, and property according to policy and procedures.

　　JOB DUTIES AND RESPONSIBILITIES:

　　Patrols hospital property to ensure the safety for patients, visitors, employees, etc.

　　Handles and monitors patients that exhibit violent behavior.

　　Investigates security related incidents and documents findings on the requisite incident report.

　　Responds to requests for assistance from patients, visitors and staff.

　　Documents and maintains a daily report of activities, including, but not limited to, Patrol log, Detex form, Lock up form, and Dispatch Log.

　　Dispatch calls to other Security Officers when assigned to the Security desk.

　　Locks and unlocks various buildings around the hospital campus.

　　Responsible for being part of the fire and disaster response teams.

　　Enforces the hospital parking policy.

　　Collaborate with team members to ensure all staff tasks are completed satisfactorily.

　　Maintains responsibility for own assignments.

　　Work independently and as a team member and prioritize tasks and complete them efficiently and professionally.

　　Demonstrates competence, as a member of the security response team / management response team when responding to agitation / violent behavior of an individual requiring verbal de-escalation and/or physical restraint.

　　Assist with hazardous patient decontamination procedures. Identifies hazards, selects proper personal protective equipment (including respiratory protection) sets up appropriate decontamination systems, removes contaminated clothing from patients, and contains contaminated wastes for proper disposal.

　　Display a caring and professional attitude when greeting all customers at all times. Represent the hospital/ department professionally and consistently.

　　Help promote and maintain a safe environment (i.e.; shovel snow / spread de-icer / perform minor maintenance tasks, as needed).

　　Attends and participates in all hospital / departmental required in-services, security department meetings.

　　May be requested to fill weekend “ON-CALL” status as “patient observation attendant.

　　Other related duties as assigned.

　　PHYSICAL AND SENSORY REQUIREMENTS:

　　Individual must be able to meet established specific physical requirements of the job; sitting for up to twelve (12) hour/day, four (4) hours at a time; standing for up to twelve (12) hours/day, 4 hours at a time, and walking for up to twelve (12) hours/day, 4 hours at a time. Frequent handling and firm griping in moving equipment, rarely fingering and twisting/turning. Occasional lifting, carrying, pushing and walking of objects weighing in excess of 200 pounds with assistance if needed. Occasional stooping/bending, crouching, and reaching above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general vision and color vision, and depth perception.

　　EDUCATION:

　　Must have a high school diploma or equivalent certificate (GED)

　　TRAINING AND EXPERIENCE:

　　Must possess and maintain a valid state driver's license while employed in current position if driving a company vehicle. Must complete IAHSS Basic Certification within 1 year of hire. Experience in security/ security related fields and customer service is preferred. Complete and maintains First Receivers — Operations Level Hazardous Material Emergency Response certification, preferred.

　　Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

　　St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

　　Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 18,000 employees providing services at 14 campuses and 300+ outpatient sites. With annual net revenue of $2.7 billion, the Network’s service area includes 11 counties: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, St. Luke’s established the Lehigh Valley’s first and only regional medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and 38 fully accredited graduate medical educational programs with 347 residents and fellows. St. Luke’s is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. St. Luke’s is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. U.S. News & World Report ranked St. Luke’s #1 in the Lehigh Valley and #6 in the state. Three of IBM Watson Health’s 100 Top Hospitals are St. Luke’s hospitals. St. Luke’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from IBM Watson Health nine times total and seven years in a row, including in 2021 when it was identified as THE #1 TEACHING HOSPITAL IN THE COUNTRY. In 2021, IBM Watson Health also named St. Luke’s among the 15 Top Health Systems nationally. Utilizing the Epic electronic medical record (EMR) system for both inpatient and outpatient services, the Network is a multi-year recipient of the Most Wired award recognizing the breadth of the SLUHN’s information technology applications such as telehealth, online scheduling and online pricing information. St. Luke’s is also recognized as one of the state’s lowest cost providers..

　　Learn More Here. (http://www.slhn.org/About)