ResponsibilitiesProvide a safe environment by maintaining a physical presence, identifying, reporting, and documenting hazards and concerns, conducting effective security/environmental assessments, screening visitors, utilizing non-violent crisis intervention methods to de-escalate disruptive individuals. Additionally, responding to requests for service, Code calls, emergencies, and disasters. Exemplify Seattle Children's dedication to Hope, Care and Cure. Compassionately deliver exceptional customer service to patients, families, visitors, and staff. Provide and support the Hospital's delivery of quality family-centered patient care, Research's advancement of new discoveries and pediatric treatments and the Foundation's charitable donor programs, boutiques, and events. The Security Officer is also responsible for identifying, documenting, and communicating safety and risk issues that may impact the operation and reputation of the organization. The role will perform a variety of security, safety and service support activities as delegated by the management team including but not limited to service call (SC), entrance coordination (SEC), emergency department operations (ED), security operations center support (SOCS), patient watch (SPWO), valet, Ronald McDonald support (RMH), off-site security support (OSS), lot patrol (LP) guest services (GS), special events support (SES).RequirementsRequired Education/Experience:High school diploma or equivalent experienceAt least years (3) years of security service or customer service experience OR Associate degree and two (2) years of customer service experienceNon-Violent Crisis Intervention (NCI) training program within 90 daysRequired Credentials:CPR certification within 90 daysPreferred:Associate's degree in Criminal Justice or related field.International Association for Healthcare Security and Safety (IAHSS) Basic exam completion.Advanced computer skills and knowledge.Experience working in healthcare environment.Exceptional customer service experience.Per the driver's license requirement noted below, must have a driving record acceptable to Risk Management.Safe driver certification within 6 months of hire.Min to Max Hourly Salary$23.47 - $35.21 /hrMin to Max Annual Salary$48,817.60 - $73,236.80 /yrSalary InformationThis compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.The union pay ranges can be found on the Seattle Children's website here: -Seattle Children's offers annual incentive pay based upon performance that is commensurate with the level of the position.Disclaimer for Out of State ApplicantsThis compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.Benefits InformationSeattle Children's offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. for more information.About UsHope. Care. Cure. These three simple words capture what we do at Seattle Children's - to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECUREAs one of the nation's top five pediatric research centers, Seattle Children's Research Institute is dedicated to providing hope, care, and cures to help every child live the healthiest and most fulfilling life possible.Our investigators are involved in hundreds of projects that cover every phase of research, from studying how diseases work to improving investigational therapies. The