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　　Job Category

　　Software Engineering

　　Job Details

　　About Salesforce

　　We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

　　We are looking for a platform defense and safety analyst who finds happiness in hunting those who seek to wreak havoc on the Internet. You are the right person for this job if you understand spamming, web crawling, botnets, phishing, and a plethora of other inappropriate ways that Internet Threat Actors will take advantage. You want to automate tedious work away and break bad actors' business models. You are comfortable with heuristic tuning, and know that progress itself is more important than perfection. We are a fully remote, geographically distributed team and looking for our next team member to join us in this fast-paced environment.

　　Salesforce has multiple platforms which lets companies build, deliver, supervise and scale their engagement with customers globally. At our core, we work to detect and respond to malicious user activity (misuse, abuse, crime, etc) when everything is working "as designed". At any moment in time, multiple actors are attempting to bypass detection and response systems, masquerading as customers in order to take unfair advantage of our systems and services. Different from the full compromise scenarios we know and love, abuse is a slow simmering burn, where some of our users can become a problem. We are dedicated to identifying abusers who commit fraud and/or use our services to make the Internet a hostile space.

　　Responsibilities

　　Serve as a public face of Platform Defense and Safety at Salesforce!Review and triage external reports of abuse and malicious contentPartner with our Office of Ethical Usage and Legal teams to ensure our platforms are free of malicious contentCreate detection and response rules as part of an abuse analysis lifecycleMaintain a deep understanding of the types of threats (and threat actors) operating in the realm of abuse across the InternetIdentify, articulate and document anti-abuse tooling requirements and capabilities for engineering teams to developStay ahead of emerging trends in digital crime and merchant fraudContribute to team playbooks and documentationCapable of thoughtful and deliberate action in a stressful crisis situation

　　Qualifications:

　　Extensive experience working platform abuse, threat intelligence, incident response, and/or threat detection roles; or User level knowledge of Salesforce platformsExpertise in information security theory and practice, with specialization in at least one of the following: Log Analysis, File level Forensics, Analytics, Malware Analysis1 year experience in any customer facing roleExtensive experience with SQL & YARAFamiliarity with coding languages: Python, Shell or GoComfortable using a command line interfaceProficiency in Technical WritingProven ability to collaborate exclusively using team messaging and video platforms

　　Preferred Requirements:

　　Able to quickly and successfully understand someone else's codeKnowledge of PostgreSQLExperience using SplunkExperience analyzing large and sophisticated data setsExperience with DockerBasic knowledge of Git and GitHub usage

　　Accommodations

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　　Posting Statement

　　At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

　　Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

　　Salesforce welcomes all.

　　Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

　　For New York-based roles, the base salary hiring range for this position is $146,600 to $305,600.

　　For Colorado-based roles, the base salary hiring range for this position is $133,400 to $254,700.

　　For Washington-based roles, the base salary hiring range for this position is $133,400 to $280,200.

　　For California-based roles, the base salary hiring range for this position is $146,600 to $305,600.

　　For Hawaii-based roles, the base salary hiring range for this position is $133,400 to $254,700.

　　Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.