Job Description

　　If you are enthusiastic about working in the space industry, then you will be excited about the Senior Operations Support Engineer. As a Senior Operations Support Engineer, you'll be responsible for providing critical technical support to the team performing 24x7 Operations in Grand Forks, North Dakota. RELOCATION ASSISTANCE PROVIDED!!! Inquire about details. You will primarily work regular business hours in a 24-hour, multi-satellite operations environment while occasionally working night shifts or weekends. Working in this role, you'll gain valuable experience performing anomaly and issue resolution, troubleshooting, and identifying root cause and determining corrective actions. You will thrive in this role if you have a desire to be part of a team on the forefront of one of the most advanced satellite constellations in the world and are highly motivated and passionate about engineering and space systems.

　　This position requires an active/current Top Secret Security Clearance or the ability to obtain a Top Secret Security Clearance (A U.S. Security Clearance that has been active in the past 24 months is considered active).

　　What You'll Do:

　　* Track, trend, and analyze potential problems and anomalous conditions that may affect operations of the ground system

　　* Provide on-call support, real-time investigation, and troubleshooting for operations anomalies related to the subsystems of Ground Resource Management, Fleet Management, Mission Planning, and Flight Dynamics

　　* Investigate and resolve issues where situations require an in-depth evaluation of factors that have been discovered or referred by on-shift operations teams

　　* Support cross-functional efforts and special operations projects with multi-functional teams

　　* Facilitate on-shift operations team training for recurring scenarios, ops affecting upgrades, and the Operational Crew Training and Certification process

　　* Identify and autonomously implement ideas, solutions, processes, procedures, and checklists focused on continuous process improvement, more efficient operations, and reduced system outages

　　Skills and Requirements

　　* Bachelor's degree in Engineering, Information Systems, Computer Science or related technical field, OR equivalent training and experience

　　* 8+ years relevant experience in the space industry, or other operations support environment

　　* Proficient with standard Microsoft Office/engineering tools (e.g., Word, Excel, PowerPoint)

　　* Proficient in the LINUX operating system as well as standard PC usage and applications

　　* Familiarity with software development and programming skills * Programming languages such as: Java, Java-Script, Python, Shell scripting

　　* Working knowledge of networking protocols, routers, switches, etc.

　　* Familiarity with Atlassian Tool Suite such as JIRA, R4J, and Confluence null

　　We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].