The Opportunity
Delaware North Parks and Resorts is hiring a seasonal Retail and Quick-Service Operations Manager to join our team in Shenandoah National Park, Virginia. As a Retail and Quick Serve Manager, you will contribute to the efficiency and success of day-to-day operations of four retail and quick serve locations.
If you want a job at the world’s most storied national parks, hotels, or resorts, feed your sense of wonder while creating memorable experiences for our guests; apply now.
This role comes with housing and three meals per day.
Pay
Minimum – Anticipated Maximum Base Salary: $56900 - $76800 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
Benefits
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
Responsibilities
Hire, train, and develop retail team members.
Provide support and direction to retail and F&B supervisors on implementation and company policies.
Ensure compliance with federal, state, and local regulations regarding alcohol, sanitation, payroll, and employment
Adhere to company directives on physical inventory and reporting.
Monitor in-stock position of approved merchandise programs and inventory control at store level.
Ability to drive a company as needed.
Qualifications
Minimum of 3 years of supervisory experience required, including the ability to train and develop a team.
Minimum of 5 years of retail operations experience required.
High school diploma or GED required.
Multi unit experience preferred.
MICROS and NetSuite experience preferred.
ServSafe certification or the ability to obtain within 30 days required.
Proficiency with Microsoft Office Suite.
Valid driver's license required.
Physical Requirements
Must be able to lift at least 30 pounds
Frequent standing, bending, lifting, and walking
Shift Details
Day shift
Evenings as needed
Weekends
Who We Are
Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.