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Scrum Master / ServiceNow
Scrum Master / ServiceNow-May 2024
Woonsocket
May 29, 2026
About Scrum Master / ServiceNow

  Kforce has a client that is seeking a Scrum Master/ServiceNow in Woonsocket, RI.Summary:We are seeking an experienced and highly motivated Agile Program Manager/Scrum Master to guide and coach our Scrum Teams in the effective implementation of Agile practices and principles. The successful candidate will play a pivotal role in driving high-quality product and service delivery to our customers through the facilitation of Agile methodologies. The Agile Program Manager/Scrum Master will be responsible for ensuring the team's adherence to Scrum theory, practice, and guidelines, fostering a culture of continuous improvement, collaboration, and transparency.Essential Duties:

  Scrum Master/ServiceNow will guide and coach the Scrum Team on the utilization of Agile practices to deliver superior products and services to customers

  Elevate team performance by identifying strengths and areas for development, utilizing appropriate coaching techniques

  Ensure understanding of Scrum principles and drive adherence to Scrum theory and practice

  Coach the Scrum team in self-organization, cross-functional skills, effective communication, and domain knowledge

  Collaborate with internal and external stakeholders to influence decision-making and support project/product teams

  Resolve team impediments and minimize external interferences

  Foster transparency and collaboration within the team and coordinate with other Scrum Masters for larger-scale events

  Collaborate with Agile coaches and other Scrum Masters to enhance skills and expertise

  As a Scrum Master/ServiceNow, you will contribute to the continuous improvement of Agile practices within the organization

  Facilitate and support all Scrum events, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective

  Drive cross-team collaboration and Scrum of Scrum events

  Minimum of four years of experience as a Scrum Master for a Scrum team

  Ideal candidate would know Agile, Rally, and have some background in SAM/HAM, or ServiceNow

  Experience across various Scrum teams in different contexts

  Experience in problem-solving and planning with product management and delivery teams

  Familiarity with Agile and product metrics

  Knowledge of project management financial controls and budget tracking

  Proficiency in servant leadership, facilitation, conflict resolution, empowerment, and collaboration

  Familiarity with various Agile frameworks (Scrum, XP, Kanban, Nexus, LeSS, SAFe, Crystal, FDD, etc.) and software development life cycle models

  Proficient in Scrum techniques such as refinement, story splitting, estimation, and retrospection

  Solid understanding of Scrum principles and practices

  Proficiency in Agile tools (Jira, Confluence, Microsoft Project, Visio, MS Office)

  In-depth understanding of work scoping and estimation

  Ability to exemplify and promote Agile values and principles

  Exceptional communication, facilitation, negotiation, and coaching skills

  Strong interpersonal skills; Adept at conflict resolution and working with diverse groups

  The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

  We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

  Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

  This job is not eligible for bonuses, incentives or commissions.

  Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

  Compensation Type:HoursMinimum Compensation:70.00Maximum Compensation:70.00

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