DescriptionThis position is responsible for scheduling and administering rentals andevents associated with the Arapahoe County Fairgrounds Event Center and the 17Mile House. The primary responsibilities include scheduling the Event Centercalendar, client relations for a diverse client base, event contractcoordination, event administration and operations, updating customerrelations database and associated software programs, invoicing, financialcoordination, and file management. This position acts as a liaison to theEvent Specialists, Event and Business Development Coordinator, and Fairgrounds

　　NOTE:The anticipated hiring range for this position will be $20.47 to $25.58per hour depending on qualifications.

　　This posting is open until filledDuties

　　Performs the scheduling of events in conjunction with staff of the ArapahoeCounty Fairgrounds and Event Center.Functions as the first point of contact for diverse customer contacts over thephone, in person and by email.Answers questions concerning the scheduling of events and the Countyrequirements for hosting events at a County facility.Enters data into and maintains computer systems or databases; proofs dataentry and corrects errors; runs standard and ad hoc reports as required byFairgrounds leadership.Performs office duties as required including reception, typing, filing,mail processing, supply ordering, and similar type work.Assists with Fairgrounds Event Center administration, rental and clientrelations including event planning/booking, contract administration,invoicing, and the evaluation of client satisfaction.Coordinates with appropriate County support staff to facilitate eventoperations and logistics including event layout, event equipment, facilityneeds and staffing/security requirements. Attends events and supportsevent/client services.Responds to and documents all facility use inquiries and leads. Follows upwith potential clients and supports contract monitoring, administration andensures client fulfills event contract obligations.Coordinates and processes event contracts, collects event fees and deposits.Administers event close out procedures utilizing computerized event managementsystem.Assists in the distribution of marketing collateral and schedules ofactivities to support the Event Center promotions and outreach programs.Assists with planning, administering and operating Department sponsoredcommunity events to include the County Fair, Open Spaces Share BackCeremony, 17 Mile House Fall Festival and other events as necessary.Attends and provides administrative support for various citizen committeemeetings and cross-functional teams. Responsible for documenting meetingagendas, correspondence and outcomes. Skills, Abilities and Competencies:Excellent organizational, administrative and communication skills thatsupport facility rentals, contract administration, client relations,event coordination/logistics and business administration.Excellent customer service skills with an emphasis in effective written andverbal communication. Strong focus on determining and meeting the client'sneeds. Ability to exercise tact and courtesy in frequent contact with diverseclients, County staff, contractors, the general public and citizen committees.Ability to prioritize multiple projects, duties, daily tasks and exerciseexceptional attention to detail.Ability to perform excellent customer service, follow up and attention todetail with an emphasis in effective written and verbal communication. Strongfocus on identifying and meeting the client's needs.High capacity for problem solving and critical thinking skills. Ability tofind solutions for conflicts independently and effectively.Knowledge of Microsoft Office Suite, facility booking software, customerrelations management software and financial management programs. Ability tounderstand and implement new software sys ems quickly. Knowledge andexperience in scheduling software and processes. Ability to assist and workclosely with clients and knowledge of special events and their operations.Ability to marshal resources (people, funding, material, andsupport) to get things done; ability to orchestrate multiple activities atonce to accomplish a goal; uses resources effectively and efficiently;arranges information and files in a useful manner.Demonstrates a clear understanding of policies and procedures of operation;and is able to assertively, tactfully and successfully communicate theimportance of the policies to vendors and customers while protecting theorganization through appropriate application of such policies, proceduresand guidelines.Behavior Competencies (these are required for all positionsat AAccountabilityAccessibilityInclusivityIntegrityRequirementsEducation and Experience:High School Diploma or equivalent.2+ years of relevant experience in client relations and event management.Anyequivalent combination of education and work experience that satisfy therequirements of the job will be considered.

　　Preferred Experience / Skills:Bachelor's Degree in event/hospitality management, recreation,communications/macarketing, public relations or similar field.Bilingual in Spanish: ability to read, write and verbally communicateeffectively in Spanish, highly desired.Supplemental InformationPre-Employment Additional Requirements:* Must successfully pass pre-employment testing which includes an acceptablemotor vehicle record (MVR) and background check.

　　Post-Employment Requirements: