Scheduling Specialist - Health Conservation, Inc.

　　Rockford, Illinois

　　HCI is a national provider of mobile occupational health screening services to corporations across the United States.

　　Job Summary

　　This position’s primary responsibility is to schedule an annual on-sight visit to HCI’s various clients for audiometric/PFT/FIT/Vision testing services in coordination with the Scheduling Manager. This would be a great fit for individuals who are very detail-oriented and who would enjoy working in a fast-paced team environment. This position has regular contact with clients and would be best suited for individuals with excellent customer services skills. This position reports directly to Director of Logistics and Fleet Operations.

　　Responsibilities and Duties

　　Review details from last years appointment

　　Review tentative plan for this years visit. If any issues identified, resolve with Scheduling Manager prior to contacting customer

　　Call clients to sell optimal dates based on logistics while adhering to DOT hours of operation

　　Revise the date of service, if required by the client with approval from Scheduling Manager

　　Serve as a liaison between HCI and the Mobile Van Technicians

　　Work with the Scheduling QA Manager to resolve any problems

　　Qualifications and Skills

　　Ability to establish priorities and complete goals

　　Must be organized, detailed, and multi-task orientated

　　Must be comfortable with proof-reading and error correction

　　Must have excellent verbal and written communication skills

　　Good computer skills required – Excel, Outlook, Word

　　Excellent customer relations skills

　　Willing to work overtime as-needed

　　Benefits

　　HCI offers an affordable healthcare package to full-time employees, including:

　　Medical Insurance

　　HRA

　　Dental

　　Vision Reimbursement

　　401k Plan (available after one year with the company)

　　Job Type: Full-time

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