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SAP Customer Experience Engineer
SAP Customer Experience Engineer-June 2024
London
Jun 15, 2025
About SAP Customer Experience Engineer

  We are the Azure Customer Experience (CXP) team- an Engineering team of customer-obsessed & passionate individuals based across EMEA that drive positive customer outcomes and experiences in a remote delivery model.

  FastTrack for Azure (FTA) is a customer success service that helps customers confidently onboard to Azure and get them on the right track to build it right and architect it right, the first time. FTA takes a solution-centric approach and provides customers with Engineering resources, best practices and tools that drive Azure adoption and success.

  We are looking for a senior engineer bringing a balance of deep SAP technical expertise along with good cloud experience and a passion to drive customer success.

  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

  Responsibilities

  Areas of responsibility:

  Helping customers and partners accelerate their migration and/or new implementation of SAP on Azure through technical design reviews and sharing best practices

  Drive product improvement by capturing feedback from customers and influencing the product roadmap.

  Directly engage with customers to integrate their SAP and non-SAP data and applications by means of Azure platform services

  Qualifications

  Successful Candidate Competencies:

  The successful candidate will have:

  Deep practical hands-on and architectural experience with SAP

  Public cloud infrastructure experience

  Track record of managing complex and critical projects and situations both as an individual and as part of a team

  Experience working with enterprise customers

  Ability to communicate effectively with corporate customers by having excellent customer service skills, good oral and written communication

  And it’s a plus if you bring any of the following:

  Experience in defining Azure Storage, Virtual Networks, Virtual Machines for SAP

  A solid understanding of cloud fundamentals, such as Governance, Security & Monitoring

  Familiarity with SAP Automation Development framework, Azure Monitor for SAP & Azure Sentinel for SAP preferred

  Knowledge on conceptual or solutions architecture of Azure data and integration platform services

  Qualifications Recommended:

  Significant experience working as a SAP Technical Consultant or Architect with a mix of hands-on, technical lead- and or architecture roles.

  Bachelor’s or Master’s degree in Computer Science/Engineering or equivalent work experience.

  Consulting and/or Delivery experience

  Growth mindset and passionate learner: implementing practices from others; trying, failing and learning from that; sharing practices and knowledge for others’ benefit required

  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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