We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

　　Working Arrangement

　　Hybrid

　　Job Description

　　Responsibilities:

　　Act as an internal evangelist, thought-leader, and advisor on the Salesforce platform to drive and support the adoption of Salesforce within the Singapore IT organization

　　Oversee and own the direction, development, implementation, and maintenance of Salesforce solutions

　　Work with architects to align Salesforce solutions with target solution/information architecture

　　Serve as Salesforce single point of contact to collaborate with local and regional teams to design cohesive project solutions and delivery strategies and ensure effective collaboration throughout all phases of development, testing, and deployment

　　Participate in requirement gathering exercises/workshops to help elicit and define requirements. Provide insights on how Salesforce can help in fulfilling business needs

　　Participate in the evaluation of business requirements, perform feasibility studies and estimation of effort

　　Implement Salesforce products and solutions, utilizing web-based technologies and applying enterprise system integration using REST API, BULK API, Streaming API, etc. and security architectures

　　Review implementation and deployment work to ensure top quality and adherence to best practices

　　Ensure that Salesforce implementation/platform meets security and compliance requirements

　　Design, develop, test, release, and maintain configuration tasks, APEX classes, and triggers, VisualForce Pages, Lightning Components for complex projects or enhancement requests

　　Provide all levels of support for Salesforce administration of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow

　　Apply best practices and design patterns of best-of-breed applications developed on the Salesforce.com platform

　　Provide guidance in all phases of Salesforce development life cycle

　　Requirements:

　　Minimum 5 years of relevant working experience

　　Minimum Degree qualifications

　　Good stakeholder management skills

　　Creative problem solving skills

　　Customer centric

　　Good interpersonal skills

　　About Manulife and John Hancock

　　Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

　　Manulife is an Equal Opportunity Employer

　　At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

　　It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .