Innovation starts from the heart. At Edwards Lifesciences, we're dedicated to developing ground-breaking technologies with a genuine impact on patients' lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.

　　You will make an impact by:

　　Understanding the business requirements and working with all stakeholders to support business processes in the areas of responsibilitySupporting users on a daily basis through processing ticketsActing as a Subject Matter Expert for assigned agendas, such as Account Management, Data Management, Reporting, etc.Liaising with business owners to enhance the overall quality of the CRM database, including conducting Data Audits, implementing proactive data cleanup, managing duplicate records, and performing mass uploads with Apex Data Loader and other API toolsSupporting the integration of other systems used by the business organization, bridging the gap between IDE and SalesforceManaging and creating reports and dashboardsDeveloping and maintaining documentation for the entire support teamIdentifying areas for improvement in business processes, workflows, and systems

　　What you'll need:

　　Bachelor's Degree (ideally in computer science or related field) and 1 year of work experience Fluent English requiredSalesforce Administrator certificate a big advantageGood understanding and knowledge of enterprise information systems such as ERP, CRM etc., mainly JDE and Salesforce is a plusExperience participating in IT projects, experience with SQL a plusGood communication skills, ability to adapt to rapidly changing environment, good problem-solving, organizational, analytical and critical thinking skills

　　Temporary contract for up to 3 years.

　　What is it like to work at Edwards Lifesciences in the Czech Republic?

　　As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.

　　We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).

　　Edwards Lifesciences in the Czech Republic also offers the following benefits:

　　Competitive Compensation and Benefits packageFlexible working hours, home office possiblePension Plan Risk Life InsuranceVirtual Medical Clinic (online access to healthcare)Meal Benefits Service AwardsEnhanced Sick Leave BenefitsFlexible Benefit Plan (Cafeteria)Employee Stock Purchase ProgramEmployee Assistance ProgramTransportation allowanceComprehensive Wellness Program including onsite gym, Yoga, Pilates or SM System classes, massages, fresh fruit in the office, healthy lifestyle workshops, educational events, charity activities and much more.

　　Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.